Caliber - Redwood City
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was happy with the way my car was repaured
Likely to Recommend - 4.0/5.0 -
Dont know anyone else who does a better job and I think they are going through an ownership change, but eventually will be okay.
Repair Quality - 4.0/5.0 -
I would give a ten except that the inside panel was scratched.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Gerry was very nice to deal with, but the repairft hanging off the front end and there s were not satisfactory (a chrome strip was not fully attached to the front end, and there's material drooping from the undercarriage at the front end of the car and not properly attached to the vehicle. Despite repeated calls to Caliber, this has not gotten resolved. Spoke to Angel, who was also very nice, but never got a call back from Gerry or anyone else to follow up. I didn't want to have to call USAA but I don't know what else to do.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
The repairs took way longer than was estimated and the estimates were way off of the final cost.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I won’t even come back let alone refer you to anybody I know. You have ruined this company
Repair Quality - 1.0/5.0 -
Not satisfied @all since it switched over from cooks collision. I’m having a talk with usaa to switch body shops
Customer Service - 0.5/5.0 -
Your manager Jesus was so rude to me. He told me to pick up my car when my car wasn’t even ready
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
If they hadn’t lost our key, it would be 10
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you ☺️ I loveee My Car ! It’s back to New again like it Never happened👍 You Guys did and Awesome Job ! -Thanks to your guys Team
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0 -
I was not kept informed of delays. It was very frustrating.
Returned Clean
My Experience - 5.0/5.0 -
Keep me updated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very quick, very friendly, and finished nearly a week ahead of time