Caliber - Reisterstown
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision did a good job on the repairs of my car,.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Everyone was very personable and gave great customer service.
Repair Quality - 5.0/5.0 -
The people at this Caliber Collision location were very nice, and very informative. They gave me text updates every few days about my car and how the repairs were going, they fix my car in a timely manner, and they even gave me a spare key after my car was repaired. Definitely 10 out of 10! ☺️
Customer Service - 5.0/5.0 -
The people at this Caliber Collision location were very nice, and very informative. They gave me text updates every few days about my car and how the repairs were going, they fix my car in a timely manner, and they even gave me a spare key after my car was repaired. Definitely 10 out of 10! ☺️
Returned Clean
My Experience - 5.0/5.0 -
I like to thank Matt and his whole team at caliber collision. I dropped my truck off for repairs and every Tuesday and Thursday I received an update on the status of my truck. My truck was repaired and ready for pickup a week ahead of the schedule pickup date. When I picked my truck up I was very impressed because there were no signs that my truck had ever been involved in a accident. Big shout out to Matt and his team for the professionalism getting my vehicle back to me early and also for the great communication on my truck status. Two thumbs up 👍🏿👍🏿
Likely to Recommend - 5.0/5.0 -
The work they done was 100%
Repair Quality - 5.0/5.0 -
Matt and his team took great care of my truck. The service was excellent and the twice a week updates were much appreciated
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
None! Everyone was very friendly and professional. They did a excellent job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
No thoughts, just outstanding customer service and quick to get my car fixed.
Likely to Recommend - 5.0/5.0 -
Why not?
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The alignment is messed but was told they have perfect numbers. When driving the car was veering to the right on the highway and when driving 60 mph the car felt as those it was hard to control and for some reason my tire was change, even though nothing happened to the tire itself
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
My mechanic had to get involved with the engine noises
Customer Service - 4.0/5.0 -
My car wasn’t ready and waiting when I picked it up
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
one side not completed, didn't check frame the truck was hit by a cat dump truck please call me
Customer Service - 0.5/5.0 -
see note before
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They gott finished before the expected due date and they didn't excellent job. Overall!!!! It looked like the entire car was newly painted.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I could not be happier with the service I received from this Caliber Collision center. From beginning to end, everything was handled smoothly, professionally, and efficiently. The entire process was made very easy for me and stress-free. My vehicle was returned to me looking absolutely beautiful. I would also like to give a special thank-you for the amazing car wash and detailing. My car looked brand new again! I am beyond satisfied with the service! Thank you for making the entire experience so easy and pleasant!
Likely to Recommend - 5.0/5.0 -
I would highly recommend this Center to anyone looking for professional and reliable care for their vehicle.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I am beyond happy with the service I received from this collision center. Everything was handled smoothly, professionally, and completely stress-free from start to finish. The staff made the entire process easy and kept me well informed. A special thank-you for the excellent car wash- my car looks like brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was satisfied with the work and all the ladies at the front desk
Customer Service - 5.0/5.0 -
they were very good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We, as customers of yours were completely satisfied with the work performed on our car. Because of the excellent work that you performed, our car looks just like it did when we pick it up from the dealership. We took the car on a shakedown cruise after your worked and found it to performed as it did when it was brand new. We would also like to thank you at caliber collision for your professional workmanship, and customer service. Also we thank your customer service personal and receptionist for their professionalism. Regards the ’s