Caliber - Richmond - S Laburnum
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent experience during a stressful time. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and support.
Customer Service - 5.0/5.0 -
Million was wonderful as well as the rest of the team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks fabulous. You made this event easy—working with car rental and insurance company. I am very pleased and will recommend this shop to all.
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 0.5/5.0 -
Not that location ..
Repair Quality - 0.5/5.0 -
It’s not fixed they don’t know what’s wrong with it .. they only fixed the body work and not the problem that’s still with the car .. the first bummer didn’t fit my car at all but they tried to pass it to me with a wrong fit on the bummer . Now I can drive the car off the lot because it’s reading low engine power and don’t drive more than 5miles a min .. they need to go back and find the problem with the car .. I gave them the keys back and hope we can fix the problem . I only had this car under six months before this accident with no engine problems and no lights on the car . To them trying to pass me back with just a shell of a car is crazy . Hope we can get this problem taking car of quick and proper.
Customer Service - 0.5/5.0 -
They need to fix my car right .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was great, they kept me informed and they were always available
Returned Clean
My Experience - 5.0/5.0 -
Caliber treated me very well. Made me feel important & valued. Repaired my vehicle immediately & professionally. Caliber received a 10 from me in every area.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Love caliber collision
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Good job
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car was looking like new. I liked the way the worked on It.
Customer Service - 5.0/5.0 -
Very sweet people who speak with the smile in their face
Returned Clean
My Experience - 5.0/5.0 -
I will recommend Caliber Collision, Laburnum Ave. to anyone. There was a snow and ice storm that delayed repair time, even then the staff stayed in constant communications with me. They also returned my rental for me. Excellent customer service!
My Experience - 5.0/5.0 -
My car was a total loss it wasn’t fixable but thank you for the estimate
My Experience - 5.0/5.0 -
The work done is incredible. The staff was also friendly and communication was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
When the repair was done, I thought I had a new car.
Customer Service - 5.0/5.0 -
Great communication was provided in keeping me update in what was going on.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I always recommend Caliber
Repair Quality - 5.0/5.0 -
Caliber always does great work
Customer Service - 4.5/5.0 -
Friendly Staff, The lady's make sure you are well taken care of.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Exceptional workmanship on my vehicle and excellent customer service. I would recommend your company to anyone who need restoration services.