Caliber - Riverview
6405 US Hwy 301,
Riverview,
FL
33578
USA
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Ford
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting the convenience of frequent text and call updates that kept them informed throughout the repair process without needing to follow up themselves. The quality of repairs was widely celebrated, with numerous customers noting their vehicles looked brand new upon return, often with paint matching described as flawless. Timeliness was a standout strength, as many repairs were completed days or even a week ahead of schedule. Staff professionalism, friendliness, and willingness to go above and beyond were recurring themes. A few customers noted areas for improvement, including occasional inconsistencies in repair quality, interior cleanliness upon vehicle return, and instances where communication lapsed mid-process, but these were clearly in the minority compared to the overwhelmingly positive feedback received.
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Service Quality
"... which made everything stress-free on my end. The quality of the repair work exceeded my expectations—my vehicle looks great and was clearly handled with ..."
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"Caliber went above and beyond in repairing my car. The bumper and headlight were reattached matching the color perfectly. In addition, on the side of the car, the door was ..."
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"... pickup, every person was a pleasure to work with. And the work itself was excellent, the car looks like new and it was done in less time than expected. We will ..."
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"My Mazda looks fantastic. Like nothing ever happened to it."
"... concerns regarding my car repairs and coverage. Im very satisfied with the quality of the work and the service provided. Highly recommended!"
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"... kept up to date on the repairs frequently and it was completed before the expected completion date. Excellent job."
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"I received my truck a week earlier than estimated thereby saving money"
"... to find out anything. I really appreciate that the car also was done way before the original quoted date, which was also great."
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"... rental and how hard that would be on me long term they pushed the repair along and had it done extremely quickly!!! For that I'm very thankful. Also communication ..."
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"... the communication during the entire process. The text message updates kept me completely up-to-date without the need of me having to call to find out ..."
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"Caliber collision could teach a class on customer communication! Excellent customer service"
"Great service, and great communication on how my vehicle was progressing during the repair."
"Communication was good until it wasnt."
"The communication updates were inadequate and lacked specificity most times."
Donald
(Hyundai owner)
reviewed 10/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Silverio
(Toyota owner)
reviewed 10/29/26
My Experience - 5.0/5.0 -
Job well done mainly the Service Advisor Hailey Sweetland she did an outstanding job by keeping me updated on regular basis. Congrats to her.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
People were outstanding. Hailey Sweetland as an advisor was fantastic keeping me updated on daily basis.
Returned Clean
John
(Kia owner)
reviewed 10/29/26
My Experience - 5.0/5.0 -
great job James was awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
James
(Honda owner)
reviewed 10/29/26
My Experience - 5.0/5.0 -
Timeliness was adequate but could have been netter.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Ray
(GMC owner)
reviewed 10/28/26
My Experience - 5.0/5.0 -
Good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Patrick
(Mazda owner)
reviewed 10/27/26
My Experience - 5.0/5.0 -
Excellent service and support, the repair job was impeccable, truly appreciate the updates and timely responses. I did not need to worry. Shout-out to Haley Sweetland for her expertise, made us feel at home!!
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Paul
(Ford owner)
reviewed 10/26/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Great service
Returned Clean
Kevin
(Kia owner)
reviewed 10/26/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Hailey was amazing and responded to all inquiries in a timely manner
Returned Clean
Kevin
(Mazda owner)
reviewed 10/26/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Angel
(Honda owner)
reviewed 10/26/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Corina
(Honda owner)
reviewed 10/23/26
My Experience - 5.0/5.0 -
Good communication during repair.
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Edward
(Mercedes Benz owner)
reviewed 10/23/26
My Experience - 5.0/5.0 -
Hailey was amazing and the work was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Howard L
(Lexus owner)
reviewed 10/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Lonnie
(Hyundai owner)
reviewed 10/22/26
My Experience - 5.0/5.0 -
Hailey did an excellent job keeping me fully informed throughout the entire process. The repairs themselves are very professional and turned out great. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Hector
(Mazda owner)
reviewed 10/22/26