Caliber - Rochester - South
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I was very pleased with the work you guys had to do to my vehicle. You had to replace my windshield and the roof after an eagle smashed into it. Thank you do much!
My Experience - 5.0/5.0 -
Very communicative and helpful staff! Very much appreciated.
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication during the entire process. Work completed ahead of schedule and has the look of a new car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely will recommend them now
Repair Quality - 5.0/5.0 -
You were great and we will definitely consider you should we need more body work done!
Customer Service - 5.0/5.0 -
Customer service was exceptional and got the vehicle done faster so I could still pick up my kids
Returned Clean
Likely to Recommend - 3.5/5.0 -
I would recommend it for sure if they are able to fix this upcoming concern since the customer service side is so passionate
Repair Quality - 4.0/5.0 -
There is still a gap in the hood by main collision area. Have contacted for adjustment. Everything else looks great, just worried that gap sits above engine bay
Customer Service - 4.5/5.0 -
Very kind and reassuring. Personable people
Returned Clean
My Experience - 5.0/5.0 -
The team at Caliber with were very good and kept me informed all the way through the process of the job. I would highly recommend.
Likely to Recommend - 5.0/5.0 -
Courteous and concise
Repair Quality - 5.0/5.0 -
Very satisfied with the workmanship
Customer Service - 5.0/5.0 -
Sherri kept me up to date with the latest updates on my truck
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good service
Likely to Recommend - 5.0/5.0 -
I will absolutely advice everyone
Repair Quality - 5.0/5.0 -
Great
Customer Service - 5.0/5.0 -
Wonderful
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great experience and if needed will use again
Repair Quality - 5.0/5.0 -
The car looks brand new. There were challenges with the shop in that they were not fully staffed but they kept me in the loop the whole way and really for what was done did not take too long! Truly a fantastic job!!
Customer Service - 5.0/5.0 -
It was great! Kevin was wonderful in explaining everything that needed to be done along with where we were in the process. I didn’t always love the news but when the car came back spotless I knew it was worth it!
My Experience - 5.0/5.0 -
Excellent job guys ! Excellent service! God bless you all!
Likely to Recommend - 2.0/5.0 -
Yes but not till last minute.
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I could not say enough about the excellent service and beginning to end care I received as a customer. Your Henrietta Team were fantastic and I will be a customer for life. Thank you!
Customer Service - 5.0/5.0 -
See last comment
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Maravilloso trabajo super profesionales me encanto estoy muy feliz
My Experience - 5.0/5.0 -
Was done in a timely fashion
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was done in timely fashion
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Work is great, communication is excellent, just took longer than anticipated due to staff issues.