Caliber - Rochester - South
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very nice service and excellent people
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks good like a new one,and the staff and crew members are professional
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
There was consistent communication between the repair team and myself, which I very much appreciate.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’m very satisfied with Caliber. The service advisor, Kevin Tucker, was extremely knowledgeable and professional. He kept me informed throughout the repair process and the team did a fantastic job on the repairs and body work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kevin and team were excellent from start to finish with clear, timely updates and explanations. Great work!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good communication , Repair was done properly and looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good service, good communication
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
I did like the finished product of the Collision repair that was done. Once complete the car looked like brand new. The job took longer than expected due to locating correct part. I do appreciate the diligence in making sure my vehicle is sustainable for the future.
My Experience - 5.0/5.0 -
Yall do good work and the paint match each spot on
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Overinflated my back driver tire but other than that good job
Customer Service - 4.0/5.0 -
Overinflated my back driver tire but other than that good job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work repairing my CX-30 after a collision. It looks like new and Calliber staff was very friendly and helpful along the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The Team at Caliber was very informative on when my car would be finished and keeping me aware of what step they were in at the process. Also loved the concierge serve where they dropped off my rental car for me. Kevin was my technician and was extremely helpful and friendly. My car battery was causing issues with their final testing and they replaced it for free too which was exceptional.
My Experience - 5.0/5.0 -
Thanks for treating my car with care as if it were your own. Shout out to Sherrie for helping me through the claims process. And special shout out to whomever did an interior detailing job to make my car extra clean and spotless even though you didn't have to. You're a rockstar and I truly appreciated the extra detail!