Caliber - Rockford - Colosseum Dr
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Would have been a 10 if the they hadn’t missed the one broken piece described before.
Repair Quality - 4.0/5.0 -
Missed a broken piece on lower front fender
Customer Service - 5.0/5.0 -
Very professional, courteous, and kept up to date on a regular basis.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Accommodating, professional and thorough! I couldn’t have asked for better service an experience. Julie was amazing and helped me along the entire process.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did an awesome job as far as I can tell. The staff was amazing and were more than helpful, knowledgeable and a true pleasure to work with during my experience. I would definitely recommend them and appreciate everything they do for there customers. Very happy!!! Great job!!! Thank you!!! Andrew
Likely to Recommend - 5.0/5.0 -
They did an awesome job as far as I can tell. The staff were more than helpful and a pleasure to work with during my experience. I would definitely recommend them and appreciate everything they do for there customers. Very happy!!! Great job!!! Thank you!!! Andrew
Repair Quality - 5.0/5.0 -
They did an awesome job as far as I can tell. The staff were more than helpful and a pleasure to work with during my experience. I would definitely recommend them and appreciate everything they do for there customers. Very happy!!! Great job!!! Thank you!!! Andrew
Customer Service - 5.0/5.0 -
They did an awesome job as far as I can tell. The staff were more than helpful and a pleasure to work with during my experience. I would definitely recommend them and appreciate everything they do for there customers. Very happy!!! Great job!!! Thank you!!! Andrew
Returned Clean
My Experience - 5.0/5.0 -
It’s a beautiful place with beautiful people working there, positive energy from staff. Service was very good, great communication via text and car was done before promised date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Absolutely great to work with Caliber Collision! Everyone is business like, and also kind and helpful! It is my second time using their services. Both times have been perfect.
Likely to Recommend - 5.0/5.0 -
I was happy with Caliber!!!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service is the best! They are friendly, helpful and do their best to keep the customer in the looo always!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Always. Been here several times. Not sure if that’s good or bad on my side - but always loved this shop.
Repair Quality - 5.0/5.0 -
Looks like new!!
Customer Service - 5.0/5.0 -
All were great!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job at keeping us updated on the repairs. Took care of a small door ding at a good price
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
They kept me updated throughout the process and their work was beautifully done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair work is great. The car is returned clean inside and out. The front office is 100% on the ball. The contact technician has excellent people skills.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0 -
No communication on updates with my car.
Returned Clean
My Experience - 5.0/5.0 -
The car looks great, and your people were very kind.