Caliber - Rockford MI
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone is friendly! We always get great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I was so impressed with Calibur Collisions work, I recently recommended them to a dear friend.
Repair Quality - 5.0/5.0 -
I cannot tell any damage was ever done at the locations of the repairs.
Customer Service - 5.0/5.0 -
Calibur Collision consistently and thoroughly kept me up to date and informed of the progress if the repairs.
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was actually on vacation when the local staff called to share that my vehicle was ready for pickup! I was shocked at just how fast they completed the work… so, given I was out-of-state… my parents picked my vehicle up for me… I was presently surprised… and, quite frankly—shocked, when I arrived home a week later to find that my vehicle had been completely detailed — inside and out!! It looked amazing (and, it was a disaster from winter snow, dirt, salt, etc…). Absolutely fantastic service!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They went above and beyond for my car!
Customer Service - 5.0/5.0 -
Jason, Kim and the manager were so helpful.
Returned Clean
My Experience - 5.0/5.0 -
Great job and finished early...thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Consistent communication and my vehicle was done a week early!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work and very timely
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job by their team. They kept me updated on the repair progress and did a great job repairing my vehicle. I highly recommend Caliber and wouldn’t hesitate to use them again if any of my vehicles need work.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service starting with Kelly the receptionist she was very well informed on the process and had great tips for what to expect. I believe that the work was done to a high expectation and I am satisfied.
Likely to Recommend - 4.0/5.0 -
Very nice and respectful staff, their work shows how professional they are.
Repair Quality - 4.5/5.0 -
Caliber did a fantastic job with the details
Customer Service - 4.5/5.0 -
Kelly is amazing and she’s very knowledgeable with the process
Returned Clean
My Experience - 5.0/5.0 -
Very pleased with everything! Got my car back way sooner than I had expected. The car was clean and smelled brand new. Impressive service from start to finish. Will recommend to others!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Both Kim and Jeff were very helpful and made the whole process super easy
Returned Clean
My Experience - 5.0/5.0 -
Work appears to be fantastic!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!!!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was hard to find parts to repair the car. Caliber went a few extra miles to find the needed parts.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They tried hard to find the parts needed.