Caliber - Rolla
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber has repaired my daughter's car twice this year. They were professional and very easy to work with both times. And the car looks like new!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good service since I dropped off my car. Keep updating me on everything that was happening to my car. I was surprised that my car got fix so fast. I definitely going to recommend to my friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
It took three separate times to correct the quality control issues found after the repair. Final issue was a disconnected radiator overflow hose.
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
It was helpful getting text updates during the process. I really appreciated that the final amount I paid corresponded exactly with the estimate.
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
The body work was great, however, Caliber Collision said they would fix my windows but never did. Learned that they were not going to be fixed when I picked it up.
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair was perfect. It was completed ahead of promise data. In addition, they arranged to take us to the rental car office and we were able to check in the rental car from there when our car was finiahed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Hailey and Sarah's customer service was awesome. They texted us with updates as the repairs were being done. Damage to our baby was stressful. Caliber gave us a ride to Enterprise Car Rental since the agent "Charles" doesn't answer the business phone. Hailey checked in the Enterprise rental vehicle and returned it for us. Thanks to all the Rolla Missouri Caliber Collision employees!!!!! Hope we never need your services again.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality of Repairs are good so far. I just received the vehicle back last week.
Customer Service - 5.0/5.0 -
Eric Hillner of Kansas City has to be one of the friendliest agents I've ever spoken to. He took great care of me from the start all the way to the finish.
My Experience - 5.0/5.0 -
Excellent service and flawless paint job. I will use them again in the future.
My Experience - 5.0/5.0 -
Everyone was a pleasure to work with and talk to which made this horrible situation much smoother.
My Experience - 5.0/5.0 -
They provided great communication about my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
My driver door is still sticking. I have to use my shoulder to open it. This was from last time it was in shop after deer hit me. They were addressing this at the same time.
Customer Service - 5.0/5.0 -
Personnel were great