Caliber - Rolla
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.0/5.0 -
We will not be bringing any other vehicles there unless we have to
Repair Quality - 3.0/5.0 -
I'm not sure you want to hear from me or not because we are not happy with how the situation ended. We drove our vehicle in there and mechanically the vehicle was top-notch. When we pulled it out the blinkers were not working which entailed in a 2 day wait on what the issue was. My husband is an ASE certified mechanic and he verbally stated it was probably a fuse. Your guys apparently checked the fuses and stated no blown fuses so you guys couldn't do anymore. So we waited until my husband got upset and came and got it Thursday morning and discovered it was a blown fuse. Your company commented several times about the age of my vehicle and called Toyota dealer and assumed it was the blinker switch. The fuses more than likely got blown from the vehicle lighting being worked on it. Nothing malicious just one of those things. But your company didn't want to own up to possibly making an error in their work. You asked and I answered.
Customer Service - 3.0/5.0 -
I'm not sure you want to hear from me or not because we are not happy with how the situation ended. We drove our vehicle in there and mechanically the vehicle was top-notch. When we pulled it out the blinkers were not working which entailed in a 2 day wait on what the issue was. My husband is an ASE certified mechanic and he verbally stated it was probably a fuse. Your guys apparently checked the fuses and stated no blown fuses so you guys couldn't do anymore. So we waited until my husband got upset and came and got it Thursday morning and discovered it was a blown fuse. Your company commented several times about the age of my vehicle and called Toyota dealer and assumed it was the blinker switch. The fuses more than likely got blown from the vehicle lighting being worked on it. Nothing malicious just one of those things. But your company didn't want to own up to possibly making an error in their work. You asked and I answered.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber kept me updated on the repair process and had it done in a week!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vehicle looks great
Customer Service - 5.0/5.0 -
Caliber kept me updated every day
Returned Clean
My Experience - 5.0/5.0 -
Excellent service! Keep me updated threw out the whole process, my car looks brand new again Ben thank you for the great job, Hailee you are awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was perfect
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service. Very pleased!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was informed daily on the progress And when I came to pick up my car they had completely cleaned the inside and outside that was just so awesome
My Experience - 5.0/5.0 -
They took really good care of the repairs, and went out of their way to make sure that the interior was nice as well. I’m very pleased with the results!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I'm sure people say all the time, "looks like it never happened!" But unfortunately I can't. My truck looks BETTER than before the accident happened. They even cleaned inside spotless and made it smell pretty. Also, updates all the way and finished before the original estimated date. I would recommend them to anyone for collision repair. Top notch work. Thank you!