Caliber - Rolla

4.7 (748reviews)
92%
701 Lanning Ln,  Rolla,  MO  65401

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (748)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I think they done a excellent job for me in a reasonable amount of time I'd recommend them to anyone who ask where to go to get their vehicle repaired after a reck or a finder binder thank you to all the staff who worked on my truck

My Experience

Likely to Recommend

Never, by far the worst work I've ever experienced

Repair Quality

Car delivered in pieces, worse condition than it was before the accident

Customer Service

None whatsoever

Returned Clean

My Experience

I have used these services in the past. The folks at caliber were awesome. Always texting me and calling me to give updates on my vehicle. I will not go anywhere else. This amazing team took very good care of me and my car.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Caliber Rolla fixed my car fast and right. I’m very pleased. Paint job is especially excellent. Courteous staff. Very happy with Caliber Rolla!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I will never recommend them to anyone.

Repair Quality

There are to many things wrong with this company. We can begin with the general manager calling me an idiot and calling enterprise to have my rental car taken from me and left me stranded. I was not able to pick my daughter up from school and my husband had to drive 1.5 hours to get me. And we will end with the paint on the repair does not match the car, and the we’re driving the car around with no oil in it.

Customer Service

Completely rude, unprofessional.

Returned Clean

Likely to Recommend

Repair Quality

Caliber kept me up to date as to the progress of my repairs and when all was done the work they did was outstanding.

Customer Service

Always available for any concerns that I had and always polite and courteous.

Returned Clean

Likely to Recommend

Repair Quality

I would have rated this higher, but there is a horrible "film" of some sort on my windows. I have wiped them down with a clean cloth and that didn't work. I used window cleaner and that helped, but the film is still there, especially in the evenings when the sun goes down.

Customer Service

Paige was very helpful! Customer services is a significant part of how I determine who I do business with.

Likely to Recommend

Repair Quality

Repairs and paint are very good and Brandon was very timely keeping me informed on the progress of the repairs and got the job done as soon as all the parts were available. I am extremely satisfied with Caliber Collision.

Customer Service

See previous comments

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

All aspects were explained and any questions I had answered.

Returned Clean

Likely to Recommend

Repair Quality

They did a wonderful job , they also explained things very well . Im likely to use this shop in the future if I need to. Thanks for a great job guys!

Customer Service

Returned Clean

My Experience

Great staff and completed job earlier than I expected. Will definitely refer to anyone needing your services. Thank you to everyone.

Likely to Recommend

Repair Quality

Very satisfied n very grateful …. they did a great job n the detailing was impressive also.. Would definitely recommend you work!

Customer Service

Very appreciative. Very good service..

Returned Clean

Likely to Recommend

Repair Quality

Cant even tell that the bumper was a replacement; looks really good. There were some scratches near the bumper that were caused by the accident that didn’t get repainted, but it’s not too noticeable.

Customer Service

Cant even tell that the bumper was a replacement; looks really good. There were some scratches near the bumper that were caused by the accident that didn’t get repainted, but it’s not too noticeable.

Returned Clean

My Experience

I truly appreciate the updates!! That was really nice.

Likely to Recommend

Repair Quality

Caliber kept me updated every step of the way and I truly appreciate that!

Customer Service

Returned Clean

My Experience

What a wonerful crew. Everyone os very nice snd friendly. Gentleman doing quote is very professional. You are the shop to have auto body work.

Likely to Recommend

I live approximately 26 miles away, and I would definitely use this location again. I already have been telling friends and family what great service I received.

Repair Quality

OUtstanding service. Office staff was great, person who did my estimates was very professional, and really explained the process of repairing my truck. He is a real asset to your company. I will be highly recommending your shop.

Customer Service

Simply outstanding. Every person I came into contact with were very friendly and definitely customer oriented.

Returned Clean