Caliber - Roswell Nm - S Main St
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I had an amazing experience with Caliber. Their attention to service is unmatched. I would recommend them time and again.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I highly recommend this shop! They finished the repair ahead of the estimated time and the staffs ate very much approachable and professional. 👍👍👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Polina was very accommodating and has even finished the repair ahead of the scheduled time. Highly recommended!👍👍👍
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the fact that my vehicle was clean when returned
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Polina was very nice to work, really nice lady.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Polina was great, very nice lady and knowledgeable, very professional
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was repaired beautifully and faster than was estimated.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Little lack of communication of when vehicle was going to be ready.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice job!
Customer Service - 5.0/5.0 -
Nice people!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
If things were to turn around with the new management, possibly
Repair Quality - 2.5/5.0 -
I have already taken the survey I don’t know why you’re still asking me and telling me it’s the final survey! Ask Caliber Collision in Roswell, New Mexico why I’m not satisfied
Customer Service - 4.0/5.0 -
Polina has tried to do her best to fix all the incapacities that were done before she came on board
Returned Clean
My Experience - 5.0/5.0 -
Caliber collision in Riswell NM, is great. They did a great job on my SUV and did it in a timely manner. Very nice people work there and they gave me weekly updates! I'd definitely recommend them to my friends and family. And if needed I will use them again. Thank you Caliber!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
They did a good job!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You all were great thank you so much
Likely to Recommend - 5.0/5.0 -
Most diffently would send people your way
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Able to answer my question very polite and formative
Returned Clean
My Experience - 0.0/5.0 -
When leaving my car, I would have preferred to have been told it may take 4 to 6 weeks to complete the repair. When I checked in at 3 weeks, nothing I was told by people I hadn't worked with when I dropped off my car made any sense for the status and reasons for delays. The new general manager. Polina, worked really hard to regain my trust and then followed through with her promises and communications of status. She is a great reflection of your company values and customer support.
Likely to Recommend - 4.5/5.0 -
And hopefully they don’t take long for repairs.
Repair Quality - 4.5/5.0 -
They took to long
Customer Service - 5.0/5.0 -
Josue was great