Caliber - Russellville

4.9 (300reviews)

98%

(479) 968-4471

300 S Sidney Ave, Russellville, AR 72801

98%

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300 S Sidney Ave
Russellville, AR 72801

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About Caliber - Russellville

See Photos

300 S Sidney Ave
Russellville, AR 72801

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (300)

Sort By:
Newest
Rating

233 Customers Rated

5 Stars

69.3% Complete

(208)
4 Stars

3.7% Complete

(11)
3 Stars

2% Complete

(6)
2 Stars

1% Complete

(3)
1 Star

0.3% Complete

(1)
< 1 Star

1.3% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding communication, with many highlighting routine text message updates that kept them informed throughout the repair process. The quality of repairs received high marks, with numerous customers noting their vehicles looked brand new or better than before their accidents. Timeliness was a recurring positive theme, as many vehicles were completed ahead of schedule. The staff was widely described as professional, friendly, and going above and beyond to make a stressful experience smooth and comfortable. A few customers noted areas for improvement, including occasional gaps in early-stage communication, minor unresolved repair items, and isolated cleanliness concerns upon vehicle return - all drawn directly from customer comments.

Select to learn more

Service Quality
Timeliness
Communication

"They did a beautiful job and kept me informed every step of the way!!"

"... made sure the long list of damages were fixed and the paint job is spectacular! You can't even tell it had been hit. Thankyou!!!" Read more

"Quality work on the repair. Service went above and beyond. Great staff. Great communication throughout the process. ..." Read more

"... to finish. Everyone was professional, helpful and made the repair process stress-free. Im very happy with the results, Thank yall!" Read more

"Good service and great work. Truly talented. Had to weld a section inside the door frame and you would never know. Looks like new."

"I received it earlier than promised and completed."

"... contact us and get our truck in. They even had the repairs completed ahead of time and it was during the Christmas holidays. They made sure the long list of damages were fixed ..." Read more

"I was very surprised at how quickly my car was ready to be picked up!"

"It was actually a week earlier than expected."

"Actually it was a little late, but only by a couple of days, which wasn't their fault."

"... it was perfect! The entire staff was amazing and communicated every step of the repair process. 1010!" Read more

"You guys did absolutely amazing with communication, honesty & professionalism. Im very happy that ur team worked on my truck & ..." Read more

"... wonky. But all in all it was a great experience. Good communication, phone calls answered quickly by a real person, and quick and thorough and quick service!" Read more

"... in the beginning. I.e., why the date was extended. This communication was very good towards the end." Read more

"Lack of communication. Plus I left my rental there and they didnt inform the rental company that it ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"They did a beautiful job and kept me informed every step of the way!!"

"... made sure the long list of damages were fixed and the paint job is spectacular! You can't even tell it had been hit. Thankyou!!!" Read more

"Quality work on the repair. Service went above and beyond. Great staff. Great communication throughout the process. ..." Read more

"... to finish. Everyone was professional, helpful and made the repair process stress-free. Im very happy with the results, Thank yall!" Read more

"Good service and great work. Truly talented. Had to weld a section inside the door frame and you would never know. Looks like new."

"I received it earlier than promised and completed."

"... contact us and get our truck in. They even had the repairs completed ahead of time and it was during the Christmas holidays. They made sure the long list of damages were fixed ..." Read more

"I was very surprised at how quickly my car was ready to be picked up!"

"It was actually a week earlier than expected."

"Actually it was a little late, but only by a couple of days, which wasn't their fault."

"... it was perfect! The entire staff was amazing and communicated every step of the repair process. 1010!" Read more

"You guys did absolutely amazing with communication, honesty & professionalism. Im very happy that ur team worked on my truck & ..." Read more

"... wonky. But all in all it was a great experience. Good communication, phone calls answered quickly by a real person, and quick and thorough and quick service!" Read more

"... in the beginning. I.e., why the date was extended. This communication was very good towards the end." Read more

"Lack of communication. Plus I left my rental there and they didnt inform the rental company that it ..." Read more

Grayson (RAM owner) reviewed 9/28/26

Joshua (Lincoln owner) reviewed 9/26/26

Audra (Ford owner) reviewed 9/24/26

Kayleigh (Chevrolet owner) reviewed 9/15/26

Erica (GMC owner) reviewed 9/10/26

Gregory (Honda owner) reviewed 9/10/26

Very professional and kind people. The repairs are beautiful. I highly recommend this company.

Amanda (Toyota owner) reviewed 8/31/26

Alyssa (Ford owner) reviewed 8/29/26

They did a great job piecing our truck back together after an unfortunate situation and are continuing to work with us as new challenges arise.

Anonymous (Chevrolet owner) reviewed 8/28/26

Very quick and informative of every step

Anthony (Volkswagen owner) reviewed 8/27/26

Francis (Hyundai owner) reviewed 8/26/26

Absolutely would

Very courteous and professionally definitely would recommend them

Very courteous extremely hy

Gerald (Buick owner) reviewed 8/26/26

Marcus (Chevrolet owner) reviewed 8/25/26

Erika (Toyota owner) reviewed 8/24/26

Lisa and Jeremy were so kind and helpful through out the entire process. I would highly recommend Caliber in Russellville to anyone needing repairs.

Romie (Chevrolet owner) reviewed 8/20/26

Tanner (Chevrolet owner) reviewed 8/20/26

I was impressed with all of the updates we got during the repair process and the work is top notch

Sherman (Ford owner) reviewed 8/20/26

Robert (Ford owner) reviewed 8/12/26

Did a fantastic job. Kept me informed. Even cleaned vehicle. GREAT job. Highly recommended

Cameron (GMC owner) reviewed 8/12/26

Everyone in that office was more than helpful, down to keeping me updated with the repairs into, making sure I was more than prepared to take my vehicle back I’ve never dealt with a company who is every step of the way with you but not only that going above and beyond to make there customers feel more than comfortable during a stressful time

Anita (Jeep owner) reviewed 8/11/26

The staff was very kind, considerate, & helpful every step of the way while repairing my car. I'm very appreciative of them.

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view more shops in: Russellville | 72801

Damage from hail storms is a common occurrence in some areas of the country but can easily be fixed by an auto body shop. In most cases, the shop will perform a process called Paintless Dent Repair (PDR) which can eliminate the dents without having to repaint your vehicle.

Caliber - Russellville

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Russellville

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (300)

233 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -