Caliber - Russellville
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Shane and your team did an exceptional job and really helped me get on the road quickly. Cleaning my car was also an unexpected but much appreciated perk!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Advised me on every step of the way
Customer Service - 5.0/5.0 -
Was kept well informed
Returned Clean
My Experience - 5.0/5.0 -
Everyone went above and beyond what they had to. Thanks!
My Experience - 5.0/5.0 -
They were amazing! Very helpful, answered all of my questions. Kept me update through the whole process and even detailed my vehicle!
My Experience - 5.0/5.0 -
It was very quick and the truck looks good thanks to Shane SHACKLEFORD I really good job thank you
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your staff genuinely cared about doing a great job. Car looked amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Everyone was great. Answered any and all of my questions. Very helpful through the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Done such an amazing 👏 job. Definitely recommended this company! The staff is so friendly as well
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I very much appreciate the personal experience given to me with their kindness, communication and beautiful outcome of my Murano. They worked diligently with my insurance company to ensure the repairs were as painless as possible. I am very pleased with the quality and overall outcome. My 2018 Murano looks like new. Thank you Shane!
Customer Service - 5.0/5.0 -
I could not have asked for better customer service.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Because of the quality of the repair, the service and the experience we had there is no other recommendation we would make than Caliber. The team here went above and beyond all our expectations! The ratings all should be an 11 because they exceeded in all areas. An amazing team here in Russellville!
Repair Quality - 5.0/5.0 -
Amazing team effort at Caliber. We requested the repair from hitting a deer within a week as we were here on vacation and the team delivered a miracle from start to finish. Every aspect of the process was stellar!
Customer Service - 5.0/5.0 -
Shane was our main contact and his communication was outstanding with frequent updates. Shane and the entire team worked extra hard to ensure replacement parts were ordered and delivered on time and the technician completed the work amazingly fast. Lisa helped to find us a rental car when few were available so we could still enjoy our vacation. Just outstanding support from all!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
VERY PROFESSIONAL
Customer Service - 5.0/5.0 -
Friendly and easy to talk with
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The front desk lady and jack were so nice all the time. Always had a smile.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing job and had great communication
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This was my 2nd time using caliber formerly cogswell collision. They did an amazing job with the body work on my dodge charger after hitting a huge chunk of semi truck tire on the interstate which caused damage to the front bumper, undercarriage and rear door. I received it back looking better than before the incident I am so happy with how it looks. Plus the office folks are some of the friendliest people! Definitely will recommend