Caliber - San Angelo - East

4.7 (1,008reviews)
93%
3416 W Loop 306,  San Angelo,  TX  76904

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,008)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as flawless, leaving vehicles looking brand new. The team was widely commended for professionalism, courtesy, and going above and beyond. Communication was a standout strength, with regular text and call updates keeping customers informed throughout the repair process. Many customers highlighted that their vehicles were completed ahead of schedule, reflecting strong efficiency. A few customers noted isolated concerns around paint quality, missing parts, and communication gaps, but these were exceptions to an overwhelmingly positive experience.
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"... the outstanding service they provide. The team does exceptional work and genuinely cares for both their clients and their vehicles. They take the time to explain ..." Read more
"Car looks brand new. The crew even cleaned my car. It drives and feels like a dream. The only shop Ive ..." Read more
"Everyone involved with my repair has been outstanding and very professional, curtious and eager to respond to my needs."
"Knowledgable, competent, friendly service and excellent repair."
"My car looks fantastic, they went above and beyond with the detail. Making sure my car looked exactly how it did. I ..." Read more
"... the shop, insurance, and me. A huge plus was that SOMEONE ALWAYS ANSWERED THE PHONE!! On hold time was absolutely minimal between going from reception to whom I needed to ..." Read more
"Caliber consistently gave updates on my vehicle, were easy to work with, and finished repairs ahead of schedule."
"I was very impressed with the way I was kept on the loop on the process. Very satisfied with the outcome. Everyone i spoke with was very nice and made me feel ..." Read more
"... times that communication lacked. At the beginning, I had my vehicle towed on a Thursday and never heard from him until I physically went into the shop that following ..." Read more
"Left a few messages but I had to reach out to them as to an exact time to pick up"

Likely to Recommend

Repair Quality

Jim from the San Angelo location was very polite and helpful. He kept in contact with me every week. Definitely an asset to your team.

Customer Service

Jim was the best in the San Angelo location

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

My car looks great and everything appears to be functional so far and I'm glad to hear that the repairs are guaranteed as long as I own my car.

Customer Service

Everyone i dealt with was friendly and professional.

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Repair Quality

Customer Service

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I would certainly use Caliber again or recommend them. Auto body repair is almost never a good experience but they made it as painless as possible.

Repair Quality

Thus far it looks about as good as it gets.

Customer Service

They did great and helped get the job done even when the insurance company wasn't quite as helpful as they should have been.

Returned Clean

My Experience

We appreciated the way Caliber kept us up with updates on how the repairs were going.

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Customer Service

Returned Clean

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My Experience

Everyone there was very friendly and professional. I will definitely recommend this place to everyone and I will definitely be bringing my car back again.

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Pleased with updates and service. Early completion.

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yes good work

Repair Quality

very courteous and ahead of schedule

Customer Service

good work

Likely to Recommend

I would highly recommend Caliber Collision!

Repair Quality

Customer Service

Jim and staff members were outstanding! Each person I spoke with was professional, knowledgeable and answered all of my questions.

Returned Clean

My Experience

Caliber Collision did a wonderful job on my car. I like that fact they kept me informed through the whole process on progress of my car. With Caliber, they made it easy and fast. Thank you.

Likely to Recommend

Repair Quality

Caliber Collision did a wonderful job on my vehicle. They sent me updates on progress on my car. Just loved how they work with there customers. They made so easy and fast. Thank Caliber Collision

Customer Service

Returned Clean

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Returned Clean

My Experience

My Experience

Great customer service!

My Experience

We are very pleased with the repairs. You guys did an amazing job fixing our sons mustang as well. Thank you.

My Experience

Work completed on a timely basis, and all contacts were courteous and personable

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Repair Quality

Customer Service