Caliber - San Angelo - East

4.7 (1,017reviews)
93%
3416 W Loop 306,  San Angelo,  TX  76904

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,017)

My Experience

Team was exceptional to work with. Timely updates, repairs looked great like nothing had happened, and the team was incredibly nice.

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Returned Clean

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Returned Clean

My Experience

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Repair Quality

I am very pleased to have brought my vehicle to Caliber Collision, Terry had been very helpful and professional and they keep you updated about the status repair. No regrets at all.

Customer Service

Returned Clean

My Experience

I was so impressed with the customer service! I received daily updates and phone calls with any questions to ensure the job was done right. When I picked up my vehicle, everything was thoroughly explained in each detail so I knew exactly what had been done. It’s the fastest I’ve ever gotten my vehicle out of a body shop! Very impressed!

Likely to Recommend

Best repair shop in San Angelo!

Repair Quality

Excellent work!

Customer Service

The customer service was fantastic. My vehicle was done quickly! I received daily updates as well as a thorough explanation of what was done to the vehicle. Very easy to work with!

My Experience

Terry Malley was amazing from start to finish. He did a great job making us feel comfortable with the repairs and keeping us updated on the repairs. Would definitely recommend caliber to anyone needing repairs due to the exceptional customer service we received.

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

I am completely satisfied and impressed with the work done and attention to detail that Caliber Collision gave during this unpleasant experience, ultimately reversing that theory and made it wonderful experience. Seth S., the GM, went above and beyond from getting my glasses I left out of the car and bringing them to me, making sure that I was updated at least twice a week, and when the work was done and the ability to get the car back and return the the rental was a cluster on my end, he provided assistance like I have never experienced before. Jennifer who wrote the estimate did a superior job and was pleasant to work with as well. She updated twice weekly at least and she also so went above and beyond. In the last week there was one part still not arrived yet and we discussed how my rental limits where approaching, she saw the immediate need and searched and found the part locally and had the car back to me a few days faster. When I got my car back it was not only fixed but cleaner inside and out than it was when I dropped it off. I have used another facility occasionally for almost 20 years, because of my experience the time I can say with confidence I am now a Caliber Collision customer and highly recommend it. They also made my rental experience a very smooth process.

Likely to Recommend

Of course I will refer…

Repair Quality

Never had a better experience with a collision center than this one. Glad I made the switch!

Customer Service

Top notch. The staff breath excellent customer service

Returned Clean

My Experience

Courteous, professional. Great job.

My Experience

Work done was really good

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My Experience

Y’all are amazing thank you so much!

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Returned Clean

My Experience

The staff was very polite and prompt about getting the repair done. They even cleaned my car's interior, that's awesome!

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Returned Clean

My Experience

Thank you for the quick turn around and the detail cleaning of my car when it was done!

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Returned Clean

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Customer Service

Everything went as planned

My Experience

Everyone is so nice and friendly and seems to like their job. Did a good job keeping us informed what was going on. It made me feel safe to have my car there thank you very much.

Likely to Recommend

Repair Quality

Car looked great. Detailing the entire car inside and out made it look like new.

Customer Service

Returned Clean

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Repair Quality

Several miles since I picked it up with no problems

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Returned Clean

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Returned Clean

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Poor quality work

Repair Quality

All I can say is not good at all. Very poor quality of work and no quality control

Customer Service

Returned Clean