Caliber - San Angelo - East
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very satisfied.
Repair Quality - 5.0/5.0 -
Work completed earlier than anticipated- and it was done very well (plus the clean car from bumper to bumper).
Customer Service - 5.0/5.0 -
Very well done; work completed early. Exterior of car all cleaned up.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend to anyone needing body work in the future.
Repair Quality - 5.0/5.0 -
Super easy. Super fast. From start to finish it was simple and easy. Very satisfied.
Customer Service - 5.0/5.0 -
Top not customer service, full communication start to finish.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Repair was good and faster than expected
Customer Service - 5.0/5.0 -
Jim was super helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
When we went to pick up the car, the driver's side light and grill/bumper were not aligned properly (flush), which led to them having to take the vehicle back to the shop and "correct" it; however, it's still not as flush as that on the passenger side, but much better. For what the repairs cost, the time it was there to be repaired, this is something that should never have caught my eye. Whoever assembled the vehicle should have noticed it in the SHOP and corrected it. Why did I have to notice it and request it be fixed? This to me is where quality control comes in. Someone should have checked it over properly before telling us the car's ready. A dirty car is more acceptable than one where body parts are not properly aligned. So too, a small black cap on the bumper, driver's side, is missing. Chris informed Jim, who told him he's waiting for it and did not want to keep the vehicle just for that, which is appreciated. However, why did we have to call in to enquire about it? We should have been told about the missing cap with the delivery of the vehicle. The paint job turned out really good, overall, the car looks great, except for the light that is not as flush as the passenger side unit, and scuff marks (small) on one of the wheels (these wheels were put on a couple of dayse before Chris hit the deer, they were still brand new) - that were not there when the vehicle was picked up by the tow truck. This too, is something we will just touch up and move on. Overall, we are satisfied. I think Jim tried hard, and most of what went wrong is not due to anything he did or did not do. He made sure Chris got a nice clean car, which we really appreciate.
Repair Quality - 3.5/5.0 -
It was frustrating having to be told several times that the completion date had been pushed back because a part did not arrive or the wrong part was shipped. I just feel that when one orders parts and they come in, you first make sure you have what you ordered and that it's the correct part, before you start on a job. Once you have all the correct parts, you start a job, and you will not have to push out the completion of the job.
Customer Service - 4.0/5.0 -
Chris did reach out to Jim when he received a notice that the job was being pushed out, and on at least one or more, Jim did not respond. That is not acceptable. Overall, when we spoke to Jim, he was nice a pleasant to deal with. Overall, I would give him a 8 - 8.5
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Said it would be done on the 31 of December. Then changed it to the 14 of January. But then got it done by the 2 when I called and let them know I needed it earlier, which im grateful for.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Will ALWAYS recommend Caliber to everyone
Repair Quality - 5.0/5.0 -
Truck looks like I just drove off the showroom floor
Customer Service - 5.0/5.0 -
Over the top quality work
My Experience - 5.0/5.0 -
They kept in contact beginning to end worked fast.
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks fabulous and Staff was kind, helpful and courteous. Jim Evans was very helpful and answered all our questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Same as 1st comment.
Customer Service - 5.0/5.0 -
Great service from Jim Evans. My car looks fabulous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job! Car looks brand new
Customer Service - 5.0/5.0 -
Did a great job! Car looks brand new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m truly grateful for the outstanding service they provide. The team does exceptional work and genuinely cares for both their clients and their vehicles. They take the time to explain every detail of the process and keep you informed on the progress, which makes the entire experience reassuring and enjoyable.
Customer Service - 5.0/5.0 -
I’m truly grateful for the outstanding service they provide. The team does exceptional work and genuinely cares for both their clients and their vehicles. They take the time to explain every detail of the process and keep you informed on the progress, which makes the entire experience reassuring and enjoyable.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work was done well. A appreciate that I kept getting updates on the progress.