Caliber - San Antonio - Perrin Beitel
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I really appreciate all the updates I got from Jimi. The same day they received my Chrysler, I immediately got updates. I got updates on completion date, when it was being disassembled, when it was in paint, and when it was nearing completion. I’ve never seen a body shop actually updating each step. I appreciate being kept in the loop each and every step during this process which is why I’ll always choose Caliber for any repairs I need.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Made it very convenient
Repair Quality - 5.0/5.0 -
I am very pleased and Sam was a privilege to work with!
Customer Service - 5.0/5.0 -
It was a privilege working with Sam!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This was my first time having to go through this and the whole Caliber experience from start to finish was great. Everyone was very communicative and friendly. They kept me posted on my car I never had to worry. I have already suggested y’all to others. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
I was very satisfied with Sam's customer service. However there were some concerns. I don't know how much is or is not in your control with getting an agreed upon price with insurance to start the work. It took 3/4 of my allotted rental coverage for just that to get sorted out. Then the delays in parts pushed me past 2 months and all the work still isn't complete. The cost of a rental was over $1000. I ended up taking the truck back before completion to stop renting. On the first day, the truck died on me while driving from a dead battery. Upon inspection, the positive battery terminal was not bolted on securely. I just bring the truck back when they're ready for the next set of repairs. It's inconvenient for me and my partner, but is better than paying $50 a day for a rental. Sam said she is trying to get my $500 deductible waived for the trouble, but we will see management does.
Repair Quality - 1.5/5.0 -
It's taken more than 2 months to complete the truck after theft recovery and still isn't completed. I've had to pay in excess of $1000 for a rental and the repairs have not been completed yet. That being said, Sam has been great as my go to person. Open communication and genuinely seems to care beyond the corporate smile. She gets a 10.
Customer Service - 5.0/5.0 -
Like I said before, Sam has been great!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend any friend or family your outstanding company!
Repair Quality - 5.0/5.0 -
Outstanding service!
Customer Service - 5.0/5.0 -
Best customer service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
High quality work. My vehicle always comes out fresh and new every time I take my business there…. And I don’t like my fender benders. ;)
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
The repair was good but the returning of the rental car, which you told me you would handle was poor. Car sat in your lot all weekend and I was charged an extra $260 in rental insurance because you didn't return the rental promptly. That's bad business. I will never use you again.
Customer Service - 0.5/5.0 -
Your lack of follow through has resulted in my never using your service.
Returned Clean
My Experience - 5.0/5.0 -
I work 7a to 7p and they were able to see me on rare day off. Thank you.
My Experience - 5.0/5.0 -
Jimi and the Caliber team were great. Very honest and reasonable quote for repairs. They were great about keeping me updated on repair progress. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication. Excellent work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
My Experience - 5.0/5.0 -
Samantha was great on communicating with me and had my vehicle ready to go as scheduled!
My Experience - 5.0/5.0 -
Everything was excellent. I was given timely updates and Jimmy was willing to go above and beyond to help accommodate a time for me to pick up my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great Service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fast repair done right. I appreciate how well everyone worked with us. Went the extra mile, considering the person and how best to help them. Not everyone does that. thank you.
My Experience - 5.0/5.0 -
The process was simple. It was convenient to get text message updates about the vehicle. Thanks for doing a high quality vehicle repair!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle looks just as good as it did before the accident!
Customer Service - 5.0/5.0 -
The customer service was good.