Caliber - Sanford Nc

4.8 (1,241reviews)
95%
409 Wilson Rd,  Sanford,  NC  27332

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,241)

Likely to Recommend

I would definitely recommend them to friends and family

Repair Quality

They done outstanding work, was quick repairing my truck, and kept me notified of what was going on.

Customer Service

Everyone was really nice and helpful. I would definitely return or recommend someone else if needed

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My Experience

You all are amazing I was welcomed into your business with kindness. I love the front desk girl she’s the sweetest. I really appreciate all that you guys do. Thankbyou for fixing my baby. A++++

Likely to Recommend

I absolutely would recommend. A+++

Repair Quality

I love this place you guys are all amazing I really appreciate the kindness the promptness and the cleanliness of your facility. The front desk girl is a peach such a sweetheart. Thanks Calliber. I will refer you to friends. Thank you. A+++

Customer Service

I love your staff such sweet people. Shop is super clean bathroom super clean so inviting. Good job caliber. A+++

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My Experience

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Customer Service

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Likely to Recommend

Definitely

Repair Quality

Good work!!! Professional will use them Again if needed

Customer Service

Was right on time for appointment

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Likely to Recommend

Repair Quality

I would have been 100% satisfied if I didn’t live 45 minutes away, and when I picked up the car it was 40 miles to empty on the gas so I had to stop and put gas in so I could drive home. I know they are not a dealership, but it just seemed like that is a customer service thing. I hadn’t driven it for a month and it’s almost on Empty when I pick it up

Customer Service

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My Experience

I was very pleased and impressed with the service provided by Caliber Collision in Sanford, NC. They were extremely quick in getting my vehicle back to me. They made 100% sure that I was pleased with the work. The public areas of the waiting room and bathrooms were very clean and comfortable. The staff, especially Karla Martinez and Rick M were awesome! They did a great job and even washed my car!! I can not say enough good about my experience with Caliber Collision. I will definitely recommend This business to any of my friends who need body work.

Likely to Recommend

I have already recommended them to some friends.

Repair Quality

awesome job!!

Customer Service

always let me know what was happening, very professional and courteous.

My Experience

Fantastic service. Thanks for the updates on my truck. Thank you for speedy service.

My Experience

The staff were very professional and kind. Keep up the good work. I'm a very satisfied customer

Likely to Recommend

Repair Quality

I was walked thru all that was going to be done and the time it will take very professional courtesy business Thank you Rick and Da Crew you guys Rock

Customer Service

Smooth sailing situation was what was needed to be brought in with the vehicle and all thank you

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Repair Quality

Love the fact that they keep me posted and updated through the whole process!! Thanks

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My Experience

Likely to Recommend

Repair Quality

I was very pleased with my repair. It was completed sooner than expected.

Customer Service

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Repair Quality

Rick was very customer oriented. Thanks to Rick for a job well done.

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Repair Quality

They did a great job and showed great professional courtesy.

Customer Service

Very professional

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Likely to Recommend

My only complaint is that the bumper I had replaced didn’t have red pin stripping on it like the original did. I didn’t notice it until a few days after I picked it up. Not a huge deal, but just wish someone would have told me, because I can’t really drive back easily because I live five hours from where the work was done. As far as the work, it’s top notch and I would recommend anyone I know to bring their shop to Rick and his talented crew.

Repair Quality

Overall I had a great experience. My car was stolen and banged up pretty good. I had Rick taking care of the whole process. He’s an absolute professional and so easy to deal with. He’s attentive and goes above and beyond to help his customers. My only complaint is that the bumper I had replaced didn’t have red pin stripping on it like the original did. I didn’t notice it until a few days after I picked it up. Not a huge deal, but just wish someone would have told me, because I can’t really drive back easily because I live five hours from where the work was done. As far as the work, it’s top notch and I would recommend anyone I know to bring their shop to Rick and his talented crew.

Customer Service

Overall I had a great experience. My car was stolen and banged up pretty good. I had Rick taking care of the whole process. He’s an absolute professional and so easy to deal with. He’s attentive and goes above and beyond to help his customers.

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