Caliber - Sanford Nc

4.8 (1,238reviews)
95%
409 Wilson Rd,  Sanford,  NC  27332

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,238)

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My Experience

I am pleased with the service and timely updates! However I noticed the body panel alignment between the left fender and bumper are pretty significantly out of alignment. The other repairs look great, thank you!

My Experience

Honestly it was an amazing experience. They went above and beyond to be sure I was satisfied and pleased. I would definitely go back and recommend this business if and when necessary!

Likely to Recommend

Repair Quality

Absolutely amazing!

Customer Service

Everyone was so kind and helpful.

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My Experience

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My Experience

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Nice and friendly

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My Experience

The staff at the Sanford, NC Caliber location are the epitome of top notch. They were friendly and made me feel at home. Rick (service advisor) did an excellent job of keeping me updated on the progress of the repairs and ensured my truck was well taken care of. Rick bent over backwards to get the backordered parts needed for the repair quickly instead of what could have been a couple of months worth of waiting. Highly recommend using Caliber!

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My Experience

I’m very thankful for the exceptional quality and how quickly everything came together. A beautiful building filled with professional and talented people. Thank you.

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Really did great work I was very impressed you will have my business from here out

Customer Service

Returned Clean

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The Service was very good and everyone was very professional

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My Experience

Very professional group of people. They were very patient, answered many questions I had. Tom, kept me updated daily on the progress of the repairs. Excellent team in Sanford !!

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Returned Clean

My Experience

Very professional. Explained the process.

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Jordan and team were great! The were very professional and kept me informed.

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Returned Clean

Likely to Recommend

I would give them a scale of 11

Repair Quality

I will highly recommend Sanford Caliber Collision Repair Center . This operation has displayed fantastic working ethics in repairing my vehicle When I called, the customer services displayed cheerful polite telephones welcome to schedule an vehicle appointment. I noticed these employees continually displayed a Professional Friendly Welcome, not only to me, but as I noticed, to other customers. It’s also a clean Repair center Rick (Service Advisor) has fantastic auto knowledge Abilities as I Greatly appreciated Rick Mura countless skills & ,as I believe in his honest. Rick reviewed my vehicle issues, provided detail relaxing review. Based on Rick strong working ethics. Rick called me several times to provide repair & ordering specific products updates . Also, Greg Biggerman (General Manager), physically came by with a calming hello. Yes, My 2024 Genesis GV80 is in exceptional shape due to their abilities.

Customer Service

I will highly recommend Sanford Caliber Collision Repair Center . This operation has displayed fantastic working ethics in repairing my vehicle When I called, the customer services displayed cheerful polite telephones welcome to schedule an vehicle appointment. I noticed these employees continually displayed a Professional Friendly Welcome, not only to me, but as I noticed, to other customers. It’s also a clean Repair center Rick (Service Advisor) has fantastic auto knowledge Abilities as I Greatly appreciated Rick Mura countless skills & ,as I believe in his honest. Rick reviewed my vehicle issues, provided detail relaxing review. Based on Rick strong working ethics. Rick called me several times to provide repair & ordering specific products updates . Also, Greg Biggerman (General Manager), physically came by with a calming hello. Yes, My 2024 Genesis GV80 is in exceptional shape due to their abilities.

Returned Clean

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My Experience

The repairs on my daughter’s car went above my expectations. Karla, Eric (manager) and Ric (hoped I spelled correctly) were so helpful and knowledgeable. They walked me through every step and completed the repairs before the initial time frame! I will recommend Caliber Collision to my family and friends!

Likely to Recommend

Yes! Caliber is the place to go!

Repair Quality

Fantastic service from beginning to end!

Customer Service

Eric and Ric were great!

Returned Clean