Caliber - Sanford Nc

4.8 (1,232reviews)
95%
409 Wilson Rd,  Sanford,  NC  27332

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,232)

Likely to Recommend

Repair Quality

Solid uptodate communiction on repir status --compleation time spot on. Work suoerior.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Front desk, not very friendly.

My Experience

Each representative ensured my needs were met and provided exceptional service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything was done to a very pleasing and professional experience. The begin with Carla, the receptionist, who took my initial call, was extremely courteous, polite and knowledgeable about our job. Tom Boland couldn’t have been nicer couldn’t have been more efficient in walking me through what was going on With the repair each and every day. The staff was very friendly while waiting for a ride to the rental car. Everyone was courteous, kind and very friendly. I would highly recommend this facility to anyone who needs Auto Body repair. Thank you all again.

My Experience

They did a great job repairing my 2031 Dodge Durango Hellcat ! Tom was communicating with me the whole process letting me every step they was on all the way up to me coming in the door to pick my car back up ! His whole crew who he has is great also , VERY GREAT customer service an all ! If I ever need anymore repairs I would definitely be bringing it back to Caliber Collision in Sanford to be exact !

Likely to Recommend

I’ve already recommended them to a few of my family members !

Repair Quality

Tom was a great help ! He made sure i knew every step of the way what was going on with my vehicle! So many other car collisions kept saying this a that couldn’t be order do to a strike but not Tom , he had me back in my vehicle in just a month while other places where telling me 3-4 months ! I couldn’t thank him enough an my car came back looking brand new like I had just brought it again !

Customer Service

My Experience

Likely to Recommend

Repair Quality

Open communication and fast turn around

Customer Service

Open communication with timely updates

Returned Clean

My Experience

The work was done in a timely fashion and my car looked great when returned. I appreciate Caliber Collision and use them only.

Likely to Recommend

Repair Quality

They did an amazing job and everyone was very nice when I asked any questions.

Customer Service

Returned Clean

My Experience

Everything was well communicated and done.

Likely to Recommend

I would definitely recommend to anyone !

Repair Quality

The quality was top tier ! I would recommend this to anyone who needs repairs !

Customer Service

The customer service was excellent! Very nice, informative and caring for all needs! Tom & Karla who took care of me deserve a 10!

Returned Clean

My Experience

Every step of the Caliber experience, to include any potential unforeseen issues or options to ease repair, was thoroughly explained and easily understood. Great place!

My Experience

You have a great crew at your new location …

Likely to Recommend

Beautiful new facility staffed by local folks.

Repair Quality

I was the first truck repaired at your new site.

Customer Service

Like family … (good) lol