Caliber - Sanford Nc
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly and good time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This the best place to have your car repaired. They are on target. so professional and friendly. I would give the 10 plus stars.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
great communication and service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Front the time I was able to speak to Jennifer and schedule my repair all the team communicated well. Regular updates the status. Repair was 16 days faster than originally quoted it would take. I swear I think they even vacuumed my car. It looked way better than when I took it in.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The first call from the call center was rough. The person sounded like they were from overseas and I could hardly understand them. Once I was passed along to the local shop things turned around I could clearly communicate with the two ladies that answer the phones. Once my technician began communicating with me he texted me updates regularly and he even called to clarify the details the insurance company wasn't clear on. I felt he had by best interest to ensure my car was fixed. At pick up he walked me around the car and it looked fabulous. I do think he may have washed and vacuumed my car. It looked like a brand new car. My husband even commented how good it looked when I brought it home. The car was fixed 15 days ahead of the potential return date. Johnson is a great technician.
Customer Service - 5.0/5.0 -
See first comment
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was happy with how often they communicated with me on how everything was progressing. When I picked up my car, the person at the desk and the person who showed me to my car, explained everything very well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
There was great communication as to how the repair was progressing
Customer Service - 5.0/5.0 -
Very nice people and efficient
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
My car runs well and I was very pleased with Johnson. He kept me up to date on the repair status and did everything he could to help me get my car sooner. Would 100% recommend you to others.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good work
Returned Clean
My Experience - 5.0/5.0 -
Richard was Absolutely excellent to work with and very knowledgeable.I will forever be a customer with you all.Very Friendly Staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0 -
I was happy with Mr Tom but not happy with the fact that my rear view mirror had been altered and my things on the turn signal had been moved my radio antenna had been left off and up on the wipers and the front left tire well cover has not been put back properly so no I'm not to happy with caliber collision
Customer Service - 3.0/5.0 -
Mr Tom was helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fantastic job as always! Wouldn't trust anyone else with my truck when I need work done. Thank you!
My Experience - 5.0/5.0 -
Very good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Have gone above and beyond to ensure my vehicle was fixed correctly. Greg and Tracy have to be the best representatives for the company.