Caliber - Sanger

4.9 (95reviews)
96%
1204 9th St,  Sanger,  CA  93657

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (95)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with many noting repairs that left vehicles looking brand new or even better than before accidents. Communication stands out as a major strength, with staff keeping customers informed at every step through calls and texts, making the process smooth and stress-free. Timeliness is frequently highlighted, as vehicles were often completed earlier than expected, exceeding customer expectations. A few customers noted isolated quality concerns requiring return visits, reflecting their own feedback rather than the overall experience. The vast majority express high satisfaction and willingness to recommend the shop to family and friends.
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"The service and work were phenomenal. Caliber really took care of me. They were communicative, attentive ..." Read more
"100% satisfied with the repair, Can't even tell there was an accident. Picked car up looking brand new."
"An excellent job on the repairs. Looks like it didnt even got hit at all. Thank you for your service. ..." Read more
"Employees were very courteous and efficient. Quality of work was excellent!"
"Side mirror is still not aligned properly. Hood also had to be corrected. Two extra trips were required ..." Read more
"Amazing work from Caliber collision and completed the project a week in advance. Manager is professional and let's you know by detail what needs ..." Read more
"Fast service, took car in and done next day."
"... and was still done the same day the part came in. Wasn't expecting such a fast turn around. Very satisfied." Read more
"Appreciated the service from start to finish. Excellent job done faster than I expected. All employees were friendly and helpful"
"I got my suburban back one day early and right before the Easter weekend. Great timing."
"Communication was timely and easy to understand. The team was great at setting expectations and keeping ..." Read more
"The team provided us superior customer service. I was called early on the process when the adjuster was ..." Read more
"The professional communication was outstanding"
"Communication was great, I did not have to be calling to check on them, they kept me informed."
"All communications were great and made this smooth and prompt process."

My Experience

I am very satisfied with the service! The estimated time was accurate and it didn’t cause me any inconveniences. I love having a great body shop in the Sanger community! Christopher was very helpful and informative!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Easy to communicate with. Chris explained exactly what was to be completed and why. I was kept up to date on repairs and if there were set backs in timeliness. The vehicle looked great when finished.

Likely to Recommend

Yes, Chris is easy to work with and was always available when I called. Teresa (receptionist) was always professional and helpful.

Repair Quality

Customer Service

The company was very professional and Chris explained everything to my satisfaction before the work started. If I had questions, I would call and the professional receptionist Teresa would route my call. I was able to reach Chris immediately. There was a set back with a part, and I was told that there would be a small delay of completion. I am very satisfied with the repairs.

My Experience

Great customer service! Everyone was so helpful and nice. My car was left like brand new definitely recommend!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

The service was superb. My car was ready in record time. Staff was very friendly and helpful. I highly recommend this business.

Likely to Recommend

Repair Quality

Customer Service

The people I interacted with were polite and helpful.

My Experience

The work on my car made it look like new. Excellent/quality workmanship. The work was completed ahead of time. Wonderful job.

Likely to Recommend

I love my family and friends. I wouldn’t do that to them .

Customer Service

First of all they took over a week to pick my car up and mind you we are both in Sanger and they lied to my on more then one occasion that they would call me and didn’t! They returned my car very dirty not only from the outside where they worked on it but also on the inside! I have oil stains on my sun visor and on the lining on my side of the car. I asked the guy if my tires were the same and he told me yes. I can tell you they don’t look the same. They are the same size but not low profile. I am absolutely not happy with what they did. They also had told me that they would call me to let me know what was happening and that never happened.They called me after 4 on a Friday to advise me my car was ready which was too late to me to get back to pick it up . So I had to wait until Monday. My car was returned so dirty and sad looking. I can’t believe that they would return a car in that condition. I will never use that car repair place again and wouldn’t not recommend them to anyone. Overpriced for for two tires and to paint my rims!!

My Experience

Edgar, Chris, and the office staff were all awesome. Even though the repairs ended up taking longer than originally planned, out of their control, I’m very satisfied with the work and the communication throughout the process. Hopefully will never need to use this service again, but definitely would go back and refer friends/family.

Likely to Recommend

Repair Quality

Chris and Edgar were awesome. Communication and Quality of work excellent.

Customer Service

Very polite and friendly.

Returned Clean

My Experience

This was a good experience. Everyone was so polite and professional. The work was flawless. Absolutely a great experience.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was completely satisfied with my service. Staff was professional and kept me informed about any and all updates regarding my vehicle. I would highly recommend this business.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent prompt service and communication. Thank you to Chris and Teresa for taking care of me!

Customer Service

Returned Clean

Likely to Recommend

As said before definitely will be recommending

Repair Quality

An excellent job on the repairs. Looks like it didn’t even got hit at all. Thank you for your service. Will definitely be recommending others to you guys

Customer Service

Very understanding and helpful. Great to converse with as well

Returned Clean

Likely to Recommend

We will continue to bring our vehicles and recommend them to anyone interested in car repair.

Repair Quality

The work completed was excellent.

Customer Service

The team provided us superior customer service. I was called early on the process when the adjuster was not covering all repairs. We appreciated this call and all other communication.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I liked the constant communication with updates and improvements to my vehicle.

Customer Service

The professional communication was outstanding

Translated from Spanish by Carwise
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Likely to Recommend

Repair Quality

Thank you very attentive and friendly staff. My car was fixed very quickly, recommended 100% thanks.

Customer Service

Muy amable el personal y atento a todas mi preocupaciones.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great work and great service. Communication was constant and transparent. Chris was very helpful and a true professional.

Likely to Recommend

Repair Quality

Chris the manager at Caliber went way beyond his duties to insure are experience and time frame was done ASAP Thank you Chris !!

Customer Service

Returned Clean

Likely to Recommend

Yes I will recommend your shop in Sanger to my family and friends if they ever need repair work

Repair Quality

Staff answered all are questions And let us know how the progress of the repairs were going . Repairman was very courteous and professional.

Customer Service

Receptionist was very friendly and helpful

My Experience

Very satisfied from start to finish it went smooth . Chris held it very professioally . I was very please with the quality of work. The paint matched perfect . Very happy customer