Caliber - Sanger

4.9 (143reviews)
96%
1204 9th St,  Sanger,  CA  93657

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (143)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many noting repairs that made their vehicles look brand new. Communication was a standout strength, with customers appreciating timely updates via texts and calls throughout the repair process. Timeliness was frequently highlighted, as vehicles were often completed ahead of schedule. A few customers noted areas for improvement, including instances where not all requested work was completed, unapproved estimate increases, and minor quality issues such as misaligned parts requiring return visits. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"The service and work were phenomenal. Caliber really took care of me. They were communicative, attentive and ..." Read more
"Excellent service, hospitality and professionals were amazing"
"This was a good experience. Everyone was so polite and professional. The work was flawless. Absolutely a great experience."
"... required after picking up car. Service is fast yes, but quality of work is not Caliber level, based on previous experience with other locations." Read more
"Not all of the required and requested work was completed. Communication between adjuster and shop seemed poor."
"The expectation was a few weeks but got the job done in just 2 days."
"It was completed a week ahead of schedule."
"Appreciated the service from start to finish. Excellent job done faster than I expected. All employees were friendly and helpful"
"The repairs were done on time and as specified"
"Fast service, took car in and done next day."
"... timely and easy to understand. The team was great at setting expectations and keeping me looped in every step of the way." Read more
"The professional communication was outstanding"
"Communication was great, I did not have to be calling to check on them, they kept me informed."
"... of the required and requested work was completed. Communication between adjuster and shop seemed poor." Read more
"They communicate with you every step of the way, throughout the whole process."

My Experience

Service was fast and staff was very friendly

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent job! So thankful to have chosen Sanger Caliber Collision!

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My Experience

Staff were real helpful.

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They did a great job and got my car back pretty quickly.

Customer Service

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Caliber collision did a really great job on my car!

Customer Service

The car looks good as new!

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Repair Quality

People are friendly

Customer Service

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Repair Quality

The hood of the car is not centered and the door rubs still

Customer Service

My Experience

Amazing Work! Very pleased with how fast the work was done, and how amazing the repairs look! Definitely will come back if and when needed to this shop! 11/10 recommend!

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Returned Clean

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Great customer service, great communication, timely manner

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Returned Clean

My Experience

Good work, good customer service

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Good work. Good service

My Experience

Chris over at the sanger ca caliber collision kept our family in the loop with every step of the process. We are very pleased with the job.

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My Experience

The staff was very friendly and competent. If the need ever arose I would definitely bring it back here.

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Repair Quality

Yes I was completely satisfied in Edgar did a wonderful job.

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Returned Clean

My Experience

Best place I've used yet on all my other repairs. I highly recommend at this location. And I will use this location in the future for all my needs of any kind of auto collision repairs.

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Repair Quality

Customer Service

Returned Clean

My Experience

I appreciated all the updates even though it took longer than expected to repair my car.