Caliber - Selma Ca

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Nice and very professional job done at my vehicle

Likely to Recommend - 5.0/5.0 -

I will recommend this place to everyone

Repair Quality - 5.0/5.0 -

Good and clean work

Customer Service - 5.0/5.0 -

Very professional and customer service

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

THANKS FOR FAST SERVICES AND JOB

Customer Service - 5.0/5.0 -

GREAT JOB

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The work done was done quick. Staff very pleasant and professional. The notification on the progress of the vehicle was nice

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Really good job

Customer Service - 5.0/5.0 -

Professional

Returned Clean

My Experience - 5.0/5.0 -

The repairs look good, but it took longer than expected. They did not give great communication actually no communication that the wrong part kept coming in. I had to cancel appointments last minute because I wasn’t informed that I was not gonna have my vehicle on time. I kept getting promises on when it would be done. I finally got it back, but it was supposed to be given back to me first thing in the morning or at least before noon, I didn’t get it till the afternoon and they had a sign hidden by another sign that said they don’t take cash where us customers cannot see it.

Likely to Recommend - 0.5/5.0 -

There’s no communication and it’s hard enough for people to be without their car and then they hide the sign where it says no cash

Repair Quality - 1.0/5.0 -

The repair looked good, but my car was in the shop longer than it was supposed to be. There was absolutely no communication that my car was not gonna be ready then I was promised it would be ready in the morning and it wasn’t ready until the afternoon I had to cancel appointments. I had to reschedule my specialty appointment which now is pushed back a month and then they had the sign hidden where it says no cash. I had to call my sister to come and use her card. It’s hard enough, not having a vehicle, but I plan not having a vehicle for so many days and then to have it added another four more days on top of that was very very difficult for me as I have a lot of doctors appointments.

Customer Service - 1.0/5.0 -

In the end, the car did look good but everything else is unacceptable. No communication. My car wasn’t ready when it was supposed to be. I had to wait an additional four days due to parts not being the correct part. They say that they had to order them four different times in the end they had to get it from Hyundai at no point that they even plan on communicating with me that I was not gonna get my car on Friday as I was told they had the sign hidden. You couldn’t even see it with all the signs they have on the desk that said no cash. I was stuck there waiting for my sister to show up so she can pay with her card. the stress is very overwhelming, not having a vehicle is hard enough, but when I didn’t get it when promised, I had to wait another four days.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Car looks great again

Customer Service - 5.0/5.0 -

Very friendly

Returned Clean

My Experience - 5.0/5.0 -

The manager and office assistant are the best! They communicated very well and have been very helpful! I can always depend on them to get our cars fixed. Thank you!

Likely to Recommend - 5.0/5.0 -

I highly recommend them! This is our second time taking our vehicles to them! Thank you again!

Repair Quality - 5.0/5.0 -

The staff at Caliber Collision in Selma are the best! They help you in any way possible, they are fast, and they do a great job in gettin their work done! I will always go to them to fix my cars! Thank you so much!

Customer Service - 5.0/5.0 -

They do an amazing job!

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 3.0/5.0 -

Donna in Selma seemed upset, that I didn’t want to let someone from the shop in Selma, drive my vehicle back to the original shop I scheduled my repair.

Returned Clean

My Experience - 5.0/5.0 -

Thank you for getting my car completed so quickly! Everything looks great.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Nice job

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

We are very happy with the work you’ve done, I would also have a car I would like an estimate on

Customer Service - 5.0/5.0 -

We are very happy with the work that was done

Returned Clean

My Experience - 5.0/5.0 -

I love how my car was repaired in a timely manner. I even received it a day ahead of time, which was awesome.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

We didn't witness the repairs but we're very happy with the outcome. The young man that greeted us and did the estimate made us feel confident that we had made a good choice in selecting the shop. I could feel he was trustworthy and honest.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Customer service took the time to explain repair, including offering us any other items we might need. He gave us the attention we needed in a timely manner. Professional, courteous and to the point.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Looks good! Amazed how quickly the repair was completed. All those that I communicated with were kind and thoughtful— even helping with transportation to my home.

My Experience - 5.0/5.0 -

I appreciated the good communication and quick service. The car looks great and the quality of the work is excellent.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean