Caliber - Shallotte
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ladonna and Caelin were so friendly and helpful throughout the entire process. I especially appreciated the updates from Caelin.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
LaDonna and Caelin were especially friendly and helpful. I really appreciated the updates from Caelin.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Truck looks great! The staff there was very helpful and kept me up to date with the status of the repairs. Would recommend the shop to friends that might need that service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
There is a plastic panel on the rear spoiler that needed repainting. Was not involved in the repair but I requested an estimate to pay for it separately since the car was in the body shop. The estimator forgot and it didn’t get done. Also there was a small chip in the windshield when it was put in the shop which was about a 14 inch crack when we picked up the car. I understand how windshield cracks work and know they most likely didn’t cause it but if I was notified I could have had it replaced while it was in the shop
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Overall a great experience. The only issue was I made an appointment to drop off my car and when I arrived the woman said it was not on schedule.
Returned Clean
My Experience - 0.0/5.0 -
When we got home and started looking at the car on the driver side, there is chips of paint off the back door where a red car looks like they hit it with their door and scuff my door up. There’s several chips out of my back door. I would hope that you guys would’ve put my car in a safe place and Sunday I was over there when it was already painted and I seen that the car was unlocked. I never leave my car unlocked Specially overnight. but I would hope in the future that you guys will take pride in people’s cars and make sure that their cars doesn’t get hit. I also wanted to let you know that we did take our car and wash it the night before we dropped it off so it most certainly did not have any of that wrong with it when we dropped it off If it was just one chip, I probably would not be mentioned it but there’s several of them on the back door. I am not too happy with this.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
It took too long for this repair. They said they were backed up.
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great staff, timely communication and quality work. Thx Caliber!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Can’t even tell where the scratch was!
Customer Service - 5.0/5.0 -
Would go over 10 if possible! I was always I formed on what was happening
Returned Clean
My Experience - 5.0/5.0 -
Very honest, excellent work and very friendly. This is second time I let them do work for me.
Likely to Recommend - 5.0/5.0 -
Recommend
Repair Quality - 5.0/5.0 -
Excellent job, honest, friendly service.
Customer Service - 5.0/5.0 -
Excellent job, honest and professional service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with service rendered and communication by Mike my representative.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was great that we got our car back so fast. It looks like nothing ever happened. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I will refer anyone and everyone to go to Caliber Collision. They were friendly and I always knew the status of my vehicle. I would go back to them if needed. Great job with me and my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It looks awesome I absolutely appreciate it