Caliber - Shelbyville
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I had to come back after I picked it up but they had it back to me in short order. Everything looks fine
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Thank you for all the great communication and the service. Will recommend you all!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful experience. Thank you so much.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent communication with updates every few days on status. Repairs look exactly how promised. Definitely will choose Calliber for any future repair needs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, kept us informed and did a great job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff were very polite and welcoming. They were knowledgeable. Repairs were faster than expected and I was given regular status updates. Smoothest repair experience I've ever had.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quick work! Great work and kept me informed every step of the way!
My Experience - 5.0/5.0 -
Wonderful communication throughout the repair. They patiently answered all my questions and kept me up to date on the repair. My car looks great. They made it look as good as it did before the wreck.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I called a couple times while my car was being repaired. All of my questions were answered. My car looks great. I'm completely satisfied.
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
Likely to Recommend - 2.5/5.0 -
Would much rather deal directly with local location than through their out of state call center during scheduling repair.
Repair Quality - 5.0/5.0 -
Excellent service. Excellent repair. Excellent communication.
Customer Service - 5.0/5.0 -
Great. Highly recommend. However, difficult and confusing, frustrating exchanges with Progressive Insurance company call center in another state. Would much rather deal directly with Caliber Collison repair location in my town.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I experienced outstanding service, completely issue-free. My car was cleaned prior to return. The in-store customer service team was also impressive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service and kept me updated on the status of my vehicle. Would recommend if you have collision repair.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Incredible service
Likely to Recommend - 5.0/5.0 -
Already have been telling people
Repair Quality - 5.0/5.0 -
Great group to work with
Customer Service - 5.0/5.0 -
Everyone treated me like I was the only customer they had
Returned Clean
My Experience - 5.0/5.0 -
Great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job and the team is amazing... I'm very satisfied!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I like how they do a good job on my car but it seems like they never have enough people clean the cars when they're done I choose this place cause it was close and convenient the staff members are always nice I will continue to go here
My Experience - 5.0/5.0 -
The team did a fantastic job repairing my vehicle and they cleaned it inside and out. And the turnaround was super quick