Caliber - State College PA
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
High attention to detail.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jaime did a great job at communicating and explaining the process. All the staff I interacted with were great.
My Experience - 5.0/5.0 -
Jamie was helpful, responsive, and great!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
the weekly update messages are great! they gave me a sense that my vehicle is being treated well as if im still having it. these messages also gave me an estimate of the repairing process.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber and Jamie were outstanding, I cant thank Jamie enough with her communication and attention to detail!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
I would tell them the work quality was good but don’t keep commitment.
Repair Quality - 3.5/5.0 -
They did a good job fixing the car. The main issue was there promise of when it would be ready. They would give me a date when it would be ready. That day came and they would say it will be ready tomorrow. This went on and on for 6 more days.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
Took too long
Customer Service - 1.5/5.0 -
Stopped updating the owner
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair was done in a timely manner. Communication of the progress was good. So far, happy with the job done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All of the work completed seems to be well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Tony and the reception people were very professional.
My Experience - 5.0/5.0 -
Your workers did a good job. However your parts supply chain seriously hampered their efforts. Those problems resulted in an extra two weeks completion time. That problem needs to be addressed.
My Experience - 5.0/5.0 -
Stop sending generic text. I was told it would be ready "today" and then a text it would be ready mine days in the future. There was a similar issue earlier in the repair process as well. Tony later told me if it doesn't come from him, don't trust it. How am I supposed to know that.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team at caliber was incredible. They walked me through the entire process, explaining every detail I had questions about. The walk around of the vehicle before key turnover was superb, catching damage I would’ve never seen. Their communication throughout the entire streamlined process was outstanding with an explanation of each step my vehicle was entering. Caliber collision will be the only place I ever take a car for any kind of accident repair.