Caliber - Stephenville
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Loved that they called frequently to keep me updated.. That really gave me piece of mind.. I will now be using yall for all my vehicle needs..
Customer Service - 5.0/5.0 -
I really liked that yall kept in contact keeping me informed on the progress. To me that was comforting & I highly recommend Caliber Collision, Thank you for everything
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
An amazing job was done, you cannot tell that there was any damage there before
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was given updates on the progress of my repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vehicle looks great and the repairs were done in a timely manner
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.0/5.0 -
This is America if you’re an American company do it so American way I had cash when I walked in there to pay for my truck Repair they refused to take cash and made me go put it on my checking account card to me that’s communism and that’s how I feel
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kept me updated on progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mike is great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Gap between hood and fender. Running board bit attached properly. Back door has a gap when closed and the inside moulding is not attached properly on the inside of the door along with the window seal. Paint chipping on driver door. Trim piece removed from the side that was not damaged so that it would match the side they repaired because they didn’t replace the trim. Paint chipped on back fender where there was no prior damage. It’s apparent that the car was not inspected before returning it to us.
Customer Service - 0.5/5.0 -
A new hood was suppose to be ordered and painted and it’s been 2 weeks and we have not heard from anyone.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
There was initially confusion on my part regarding the estimate process. I wanted to know the estimate as a State Farm select service shop, not self pay peior to filing a claim. They couldn't provide that info upfront and I wasn't aware that was how the process works. I just needed to make sure my, before filing a claim that the cost of the repair wouldn't outweigh the value of my vehicle since it was driveable.