Caliber - Sturgeon Bay

4.8 (373reviews)
96%
6980 Highway 42 57,  Sturgeon,  WI  54235

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (373)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, expert workmanship, and seamless repair processes. Many highlight that repairs were completed to a like-new standard, with attention to detail both inside and outside vehicles. Communication is a standout strength, with customers appreciating frequent text, email, and phone updates that kept them informed every step of the way. Timeliness is another key highlight, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement directly in their feedback, including isolated paint quality concerns, scheduling coordination, and ensuring thorough final inspections before vehicle pickup. Overall, the shop earns strong loyalty, with many customers expressing intent to return and recommend the shop to family and friends.
Select to learn more
"... process from start to finish. Wonderful staff and meticulous body work. Attention to detail both in and outside my vehicle. Will definitely recommend and use them ..." Read more
"Very professional, excellent customer service, very skilled!"
"Excellent work, excellent communication, very timely repair. Cant even tell was in an accident"
"... professional treatment throughout the repair process. Excellent workmanship on the repair" Read more
"... Collision. They made the entire process simple and the work was excellent. Our truck came back better than it was and BONUS they cleaned the inside. If you know what ..." Read more
"2 days prior! It was great!!"
"It was finished early"
"... professional, very friendly, excellent communication and repair completed ahead of schedule." Read more
"My vehicle was done 1-2 days earlier than originally planned. This really helped me out with my rental car"
"Took over 4 weeks to get my vehicle repaired. Once I got my car back a plastic piece came lose ..." Read more
"Excellent and timely communication! One of the best experiences we've had in our life time in getting our new vehicle ..." Read more
"... quick and painless as possible. Your team does an excellent job of communicating and we appreciate you keeping us informed every step of the way. Knock on wood we dont need ..." Read more
"Honest and timely communication and updates along the way. Also - actual people answer the phone, no lengthy ..." Read more
"The texted updates made me feel comfortable with the progress, I felt no urge to call and interrupt them by asking ..." Read more
"Wonderful experience. Quality work, timely updates, upfront cost, stayed on schedule and outstanding communication. Throughly satisfied."

My Experience

We were very pleased with how the truck looked after it’s repaired. It also was clean on the inside, which we were very thankful for which was completely unnecessary, but a great added bonus.

My Experience

Very thankful for cleaning the truck inside & out, was a nice surprise

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

So far great service,friendly profesional great customer service....

Customer Service

Returned Clean

My Experience

Very good job done on my car ! Wouldn’t have gone anyway else!!

Likely to Recommend

Anyone

Repair Quality

They did a very good job on my truck !! Wouldn’t have gone anywhere else! 😊

Customer Service

Very helpful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

This Caliber shop treated me and my car beautifully. They honestly lowered my price from the original estimate, the work was perfect and they cleaned my car. It feels like new!!

Likely to Recommend

Second time in 3 months that I have said this!!!!

Repair Quality

Second time I have been here in 3 months.

Customer Service

Excellent job!Bob is so Awesome!!

Returned Clean

Likely to Recommend

Repair Quality

Great work done! We would recommend Caliber Collision to anyone!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good job good service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent customer service! Great communication! Suburb repair quality.

Customer Service

Excellent customer service! The best.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I recommend Caliber Sturgeon Bay all the time

Repair Quality

Customer Service

Likely to Recommend

Yes, because their work was high quality and done on schedule

Repair Quality

Customer Service

Very nice staff. Kept me informed during the entire process

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would recommend with reservations due to poor communication regarding delays. App communication was inaccurate regarding date of completion.

Repair Quality

The quality of work is a 10. However , communication regarding delays is a 4 or five.

Customer Service

Returned Clean

My Experience

Everything looks great on the car, and everyone was really friendly and helpful.

Likely to Recommend

Repair Quality

Customer Service