Caliber - Sturgeon Bay

4.8 (352reviews)
95%
6980 Highway 42 57,  Sturgeon,  WI  54235

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (352)

My Experience

Everything was very professional from the first phone call, throughout thr process, and the final pickup. I definitely recommend them for any repairs that you may need!

Likely to Recommend

Would definitely be recommend.

Repair Quality

Very professional and easy to work with. Would definitely recommend.

Customer Service

Very good.

Returned Clean

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My Experience

Love Bob and Matt! Everyone was so kind, respectful, informative, empathetic, trustworthy, and patient. The work looks beautiful. I'm confident I chose the right resource for my car problem. Thank you, Mary Jo

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Repair Quality

I already sent a favorable review, however today I tried my sound system and it does not work. Can someone contact me about this? It's always worked just fine until now. Please advise.

Customer Service

I already sent a favorable review, however today I tried my sound system and it does not work. Can someone contact me about this? It's always worked just fine until now. Please advise.

Returned Clean

My Experience

I am so happy with Caliber Collision from start to finish! Bob guided me through the whole process and was incredibly knowledgeable, friendly and helpful. Thank you so much!

Likely to Recommend

Absolutely recommend! I have a few other issues I’ve been putting off for over a year on other vehicles because they aren’t affecting the drive, but I am going to bring them in too. I felt the job was well done and I trust the company to price fairly. Very happy with caliber.

Repair Quality

Customer Service

Bob was so helpful! I had been struggling with getting the repair done and dealing with all the details and he helped with everything! Very knowledgeable!

My Experience

Bob was awesome to work with! He updated me along the way and answered any question I had. I hope to not have to return but I would highly recommend!

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Customer Service

It took longer than expected (time wise)

Returned Clean

My Experience

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My Experience

The repair was excellent. I especially happy of my truck to be so clean inside and out!! Definitely recommend Caliber to friends.

Likely to Recommend

I’m very pleased with how well the whole repair process was done

Repair Quality

Caliber did a great job fixing a dent in the back of my car. The work was finished within a few days, and at the estimated cost. I couldn’t be happier with how things went with Caliber.

Customer Service

My Experience

Bug gaurd for hood is broken. Hood has more dents in it. Hood doesnt close and open very well. Clear coat is bubbled and also misc. debry in it and running. Drivers side window is scratched now (wasnt before bringing it in). Scratch into paint where adhesive was used. Adhesive still on truck. Drivers side door seal broken (doesnt seal around door).

My Experience

Your team were our hero’s as 4 retired school teachers were stranded. Our driver, me, ran the car into a pole. Being from Michigan, we had no family or friends in Wisconsin to help us. Caliber stepped in, help us get a rental and we were on our way the next day. The car was finished about 10 days before I was able to get back to pick it up. No problem they said. When I picked up my car the repair looked flawless, it was washed and cleaned. And the calibration they did is working. All I can say is is they are truly 5 star! Thank you so very much.

My Experience

Service could not be better. We would recommend Caliber Collision to anyone.

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Repair Quality

Caliber Collision was so efficient and helpful while fixing our Toyota Corolla. They had it done quickly and gave us plenty of updates along the way. We will definitely use them in the future!

Customer Service

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My Experience

The two people I met at caliber collision, Bob and Dorothy at your Sturgeon Bay establishment, were extremely helpful and extremely friendly. It was a pleasure working with them.

Likely to Recommend

Repair Quality

I think I’ve already done this but want to make sure Bob and Dorothy at your Sturgeon Bay establishment get credit for their efforts In making me a satisfied customer. They both are extremely helpful and friendly individuals and I would think valued employees of Caliber Collision. . You may pass this comment onto them. Thanks

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My visors are switched and don’t work very well!! Yhe mirror faces the roof of my car.

Customer Service

Dorothy was a mess with her message that my car would be done in one day. Please help her learn.

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Returned Clean