Caliber - Sturgeon Bay

4.8 (347reviews)
95%
6980 Highway 42 57,  Sturgeon,  WI  54235

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (347)

Likely to Recommend

Repair Quality

They were very helpful and kept me updated on when work would be done. They also delivered my car when finished, which really helped me.

Customer Service

See last comment.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

People were very connected and friendly. Seemed very interested to know how I felt about their service. I was very impressed.

My Experience

Likely to Recommend

10 out of 10 would recommend the Caliber Collision in Sturgeon Bay.

Repair Quality

Staff were friendly and thoroughly explained the process and timeline.

Customer Service

Exceptional customer service

Returned Clean

Likely to Recommend

Repair Quality

I am very satisfied. The repair was completed perfectly how. I really appreciated the fact that they cleaned my car before returning it back as well.

Customer Service

My Experience

Picked up my truck, everything looked good, truck was completely clean satisfied

Likely to Recommend

Will recommend

Repair Quality

So far ive had no problems and I am very pleased

Customer Service

Service and personel were great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Have just driven car home, about 9 miles, but since it has not been run a lot since in the shop seems to run well and efficient utilization of gas has continue to be good. Repairs look great. Car was cleaned and washed and looked great. This 10 yr old going on 11 yr car looks great with no signs of having been in a collision with a much larger vehicle. Communication with Rob was great.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very friendly staff!! Did an excellent job fixing my car after a deer collision:)

Customer Service

Returned Clean

Likely to Recommend

I will recommend you to everyone!

Repair Quality

I just can’t say enough good things about my experience with Caliber Sturgeon Bay. Mary and Bob were compassionate (I was a little shaken by hitting two deer in one week) and friendly. Bob was great in explaining what needed to be done and the process. Caliber’s relationship with Enterprise (Enterprise brought a wonderful small SUV up to Sturgeon Bay for us to use during repairs) was just tremendously helpful. The work was done more than promptly and the results are perfect. Also appreciated Caliber working so well with Auto Owners, our insurance company. Very much enjoyed meeting Matt (who is terrific) late in the process. I’m very grateful for all of this. Thank you so very much.

Customer Service

My Experience

It's not finished yet. Not Calicers fault, wrong parts are being sent.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Can I go higher than 10? I’ve already recommended caliber to 2 clients!!

Repair Quality

The communication was outstanding. I feel like they were trying to make things easier for me and keep times realistic.

Customer Service

So wonderful to work with- helpful and considerate

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Outstanding, service, awesome customer service.

My Experience

I was very pleased with the repair and the experience. Bob Carstens and the staff were supportive and explained everything very well.

Likely to Recommend

Repair Quality

Very happy with the repairs.

Customer Service

Knowledgeable and helpful.

My Experience

Great communication and great work. Excellent job all around. Really nice people.