Caliber - Syracuse - West Genesee
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0 -
Shop was very friendly and nice. Staff was professional. I am not happy that I am going to have to have my paint touched up since they said insurance wouldn't cover that one part of paint.
Repair Quality - 3.5/5.0 -
Left one dime size area of paint not painted.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Efficient, friendly, informative. Great work, excellent detailing. On time.
Likely to Recommend - 5.0/5.0 -
Very very very satisfied
Repair Quality - 5.0/5.0 -
Great work, informative workers. Exceptional detailing. On time. Definitely a 10.
Customer Service - 5.0/5.0 -
Very friendly, helpful and informative
My Experience - 5.0/5.0 -
Excellent service, friendly atmosphere. Consistent updates on my vehicle.
My Experience - 5.0/5.0 -
They’re the complete best !! Not only did they fix my car but they cleaned it also I’m so grateful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They’re awesome! very fast and convenient
Customer Service - 5.0/5.0 -
They’re awesome and really fast and convenient!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very well done
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the excellent communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Customer service was great, car was done early, and the told me to bring it back with any concerns!!
My Experience - 5.0/5.0 -
Wonderful service from start to finish!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and simple process
Customer Service - 5.0/5.0 -
Really nice
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone helped in every way possible.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
From the crazy day I dropped my car off, the daughter's emergency delivery, til the day I picked my car up, you were terrific!
My Experience - 5.0/5.0 -
They made the process as easy as possible and had amazing customer service. I would go back in a split second!
My Experience - 5.0/5.0 -
Jaime, Scott, thanks for taking care of me, great job! Go team Caliber! Happy holidays everyone.
Likely to Recommend - 5.0/5.0 -
Caliber will be my go to anytime I need collision repairs
Repair Quality - 5.0/5.0 -
Great experience, go Caliber team!
Customer Service - 5.0/5.0 -
Jaime and Scott really made me feel at ease and confident that Caliber was the right choice
Returned Clean
My Experience - 5.0/5.0 -
Everything and everyone were excellent! I was made to feel like I was a family member! Love you all. Debbie
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent service and experience!
Repair Quality - 5.0/5.0 -
Excellent service!
Customer Service - 5.0/5.0 -
Outstanding service! Best we’ve ever experienced!
Returned Clean
My Experience - 5.0/5.0 -
The repairs look great, service was great, and my car was completed ahead of schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication was excellent throughout the repair process. Initial overview of damage and attention to detail prior to repair, and review of repair afterward was very helpful. The repairs were completed in a timely way, and the quality of the work was excellent. To have the interior of the car cleaned (and it really needed it) was an added and much appreciated bonus. 5 stars out of 5 for quality of repair and quality of customer service -- very friendly, helpful folks!
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend, and highly!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated that my car was ready earlier than expected, since I was covering the cost of a rental car until the repairs were done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone who took care of us was outstanding!!!!