Caliber - Tacoma

4.7 (2,558reviews)
94%
4112 S. Washington Street,  Tacoma,  WA  98409

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (2,558)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was pleasant and efficient! Got my vehicle done early and gave it back to me cleaner than what it was when I dropped it off. Pretty seamless experience and I was impressed!

My Experience

Great communication on repair status. Very friendly and efficient employees. Thank you!

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Repair Quality

Customer Service

My Experience

Thank you

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Repair Quality

Thank you

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Stacy was really helpful with the two vehicles I brought in to be repaired. I did not like have any recourse when my insurance agency asked me to pay 2 deductibles on one vehicle AFTER repairs were finished prior to my insurance company requiring a repetitive deductible. The payment of a deductible twice essentially had to be made because repairs had been completed. I did not have ample time receive quotes on a repair because my deductibles were not clearly quantified prior to the repairs occurring. As a result, I overpaid for the replacement of my windshield (by ~$250.00).

Customer Service

See earlier comments

Returned Clean

My Experience

I mean they fixed it. As expected. But over charged my car insurance by like 3k. It’s insulting that these people really think some of us don’t know when we are being taken advantage of. They fixed all these other things that I didn’t ask to get fixed nor really needed to be fixed. My car was always running fine. I only wanted my bumper replaced. Most businesses lack integrity now days.

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Customer Service

My Experience

My Experience

You did a great job.

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Customer Service

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Repair Quality

Everybody was amazing! Car runs like new and they even washed it. I appreciate the service.

Customer Service

Returned Clean

Likely to Recommend

Yes 100%.its a place that when they finish it's done correctly!

Repair Quality

The Quality work excellent.

Customer Service

Yes this business is of high standards! Very professional and a very trustworthy Company! I highly recommend them!

Likely to Recommend

Recommend to here.

Repair Quality

The service provided was excellent, and the workspace was maintained to a high standard; the repair work was completed flawlessly.

Customer Service

Great

Returned Clean

My Experience

Great job, no more crunching when the window is lowered. You even vacuumed my dirty cargo space...very thoroughly! Thanks.

My Experience

Great service and very helpful staff. I would definitely return there if needed.

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

My Experience

Great service in a timely manner. The staff was very professional and helpful. 10/10 highly recommended.

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Repair Quality

Customer Service

My Experience