Caliber - Union City - South
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I was very pleased
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was an amazing experience everything was very professional
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Prefect condition
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a good job. Someone changed my radio station. Using my Touch Screen, that I don’t use. I changed the station on my SteerW Wheel. Now there’s a small Scratch on it. But Kevin told to to bring it to him to look up at. I’m doing that tomorrow. Other than that, they did an excellent job.
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
If what they have done to my car was what they usually do, I would not likely recommend them to anybody.
Repair Quality - 3.5/5.0 -
The work was pretty sloppy. The rear bumper was not put in properly and a piece of it was sticking out and the part that was damaged still shows some scratches.
Customer Service - 3.5/5.0 -
People at the counter were friendly but the final work the body shop people were below average.
Returned Clean
My Experience - 5.0/5.0 -
The customer service was great! Mr. Kevin was very nice and friendly. Thank you all so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything looks great and brand new. I appreciate the consistent communication and assistance to get my vehicle back to our family ASAP. Kudos to the Jonesboro location for a job well done. Very seamless process and helpful & professional staff made it a easy transaction.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service all around. Appreciate your business! Thank you so much!
Customer Service - 5.0/5.0 -
Excellent service!
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Since my repair required one of the wheels to be removed, it would have been better if they had done a alignment afterwards.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I was told there was nothing wrong with my car. There is over $2800 worth of damage that was overlooked by their “specialist”.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was pleasant and easy to work with. Turnaround time was excellent and the text notifications were very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
I would recommend the Carrollton Caliber branch. I'm not sure about the Union City location
Repair Quality - 3.5/5.0 -
The dealer in Carrollton did a great job communicating everything that was going on. However the group in Union City didn't communicate near as well
Customer Service - 3.5/5.0 -
Again Carrollton location was great. Union City not as much
My Experience - 5.0/5.0 -
Y’all got my car back normal… thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0 -
I was please with the repair, but I delivered my van with the gas tank between the full and 3/4 gauge, it was returned with 1/4 tank. Very disturbing especially with the rise in gas price. The car had a lot of sticky substance used to clean it. It appeared to be sprayed on but not wiped off and the cleaning rag was also left inside the car. Only 1/2 the car was vacuumed.
Customer Service - 4.0/5.0 -
They kept me informed however, for the slight dent, the repair time was too long.
My Experience - 5.0/5.0 -
Kevin was very professional and made sure that I was aware of everything for my car. I was very pleased with my services.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They always kept me abreast of my car and where we were at with the repairs. Kevin gets 10 stars with me. Everyone at this location was nice and kinda and willing to help.