Caliber - Union

4.8 (264reviews)
97%
2260 Rt. 22,  Union,  NJ  07083

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (264)

My Experience

Wonderful experience from start to finish. George and Raphael were great.

Likely to Recommend

No doubt about it!

Repair Quality

Awesome experience

Customer Service

Rafael and George were great

My Experience

The customer experience was top tier & seamless! From the first phone call to Caliber Collision, to picking up my repaired vehicle I’m a timely manner. Meeting the staff of professionals and having the process explained to my understanding was appreciated! I was consistently updated during the process without needing to call & the quality of work provided was AMAZING! I will definitely recommend Caliber Collision to all of my family & friends! Thank you.

My Experience

Everything was amazing, my car looks brand new and the staff was really informative and helpful!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

It was an insurance claim. So no idea how things would have been handled it I was the payer.

Repair Quality

Easy process. Well communicated.

Customer Service

My Experience

The service was A+++. George and Rafael were amazing… knowledgeable, helpful and welcoming.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I recently took our brand new vehicle to Caliber Collision in Union. As the vehicle was brand new (purchased less than two months ago) and involved in a hit and run in a parking lot, my wife and I were a bit nervous about the repair. Rafael assured me that everything would go smoothly and that George would walk me through the entire process. George took the time and made me feel extremely comfortable about the repair process. We were pleased with the entire process and relieved we took our brand new vehicle to Caliber Collision in Union for this repair. Thanks again to Rafael, George, and the rest of the staff who worked on our repair and their excellent customer service and quality of work.

Likely to Recommend

Repair Quality

Great work

Customer Service

George was a pleasure to work with. He was very thorough in his explanations, kind, and considerate.

My Experience

Verry good job

My Experience

Jorge was fantastic in explaining the whole process with me. Very helpful. Great job!!

Likely to Recommend

Repair Quality

You guys are great! I loved the service

Customer Service

Rafael was a sweetheart and super kind! The guy who did the inspection was also super kind.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great experience with Caliber Collision !!! The entire staff is great !!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

“Truly outstanding service! They explain everything in detail and keep you updated throughout the process. Everything is incredibly well organized. I honestly wasn’t expecting this level of efficiency. They did an excellent job on my car, which had multiple issues, the window, the window motor, the hood, the paint, all fixed quickly, professionally, and with great care. I’m really happy to have partners like you. Thank you for everything!”

Likely to Recommend

Strongly recommended to

Repair Quality

Strongly recommended, services was done fast with original parts, with all the cares they need, with not mistakes, I was updated im the entire process, the hospitality team is perfect and know what they do! Amazing company! Will come back and have my cars all here for any time I need!

Customer Service

Amazing

My Experience

I am very satisfied with the service I received. The staff was very helpful.

Likely to Recommend

Professional

Repair Quality

Very satisfied

Customer Service

Very friendly

Returned Clean

My Experience

Great customer service and friendly staff. I was very satisfied with the repairs done to my vehicle. I would highly recommend their services

Likely to Recommend

Repair Quality

Customer Service

Great customer service and friendly staff

Likely to Recommend

Repair Quality

Everyone was so nice and professional Enrique and Ray? I can’t remember everyone’s name but all so great everyone I encountered

Customer Service

Quick and great work even cleaned my car😭😭😭❤️

Likely to Recommend

Repair Quality

Customer Service

Enrique and George were absolutely incredible and to work with!

Returned Clean

My Experience

They were very friendly and courteous. Answered all my questions with open and honest answers. They told me when my car was expected ready and it was ready beforehand. George was awesome

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great service not only did a great job repairing the vehicle but also cleaned it and took the rented car back. Excellent experience with them 🙌🏽

Likely to Recommend

Repair Quality

Excellent service from the beginning comforting me telling the steps to follow after I got hit by a car and keeping me informed as how the process is going. 100% recommended.

Customer Service

100% recommended. Giving me the best treatment all the process, from the beginning till taking the rental car back.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service