Caliber - Union

4.8 (264reviews)
97%
2260 Rt. 22,  Union,  NJ  07083

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (264)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I worked with George Bielsa for this repair, and the whole experience was very pleasant. George was extremely professional, detailed, knowledgeable and trustworthy . He explained what and how the work would be done, followed up with me during the repair, and the final walk through was very helpful also. I would definitely recommend friends and family to Caliber Collision Union location, for their awesome work!

Likely to Recommend

Repair Quality

George was very professional and knowledgeable.

Customer Service

Likely to Recommend

Repair Quality

Everything we need in trust, we thank you for coverage and easy. Thank you. Dr.L.M Sneed

Customer Service

I am satisfied with the repair of my vehicle. Great job

My Experience

They were the best ever I thank them for making things easy for

My Experience

Starting from the car drop off, getting picked up by the rental car company, working with the insurance company, car pickup after repair and being able to sign off the rental car at the repair place, everything went smoothly. The guy at the sign off said repair works has life time warranty. As long as caliber collision stands by those words, it's a great place and people to work with. 🙂

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The repairs were done as agreed upon and within the time frame promised.

Customer Service

The team was very helpful. It would have been even better if I could have been given some information over the phone first as related to my repair before coming in in person.

Returned Clean

Likely to Recommend

Repair Quality

I received up dates about the status of my car repair. And my car was ready before the specified dates.

Customer Service

Likely to Recommend

No complaints

Repair Quality

Great experience The personal was informative keep me posted on what was going on expected completion date was spot on

Customer Service

Totally satisfied with everything

My Experience

We were very pleased with our service. Communication was excellent and everyone we talked to was kind and helpful. George was terrific.

Likely to Recommend

Repair Quality

Everyone was fantastic to work with. Axel at the desk was really kind, and George was communicative, clear, and thorough. Great work all around.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Really helpful and kind staff, and the work on the car is perfect. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great work! Thorough

Customer Service

My Experience

I dealt with Jared and Axel at the Union, NJ location. They were fantastic and professional. I had a great experience with Caliber. I was kept up to date on the progress of my vehicle. Everything went smoothly. I was very satisfied.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Your technician placed the wrong door mirror on my car. He was made aware of this mistake but I'm yet to have the issue resolved. The wrong mirror is not adjustable affecting my safety when driving

Customer Service

No communication from your staff regarding this issue

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was very happy with the work Caliber Collision did on my car. They did a wonderful job and were very helpful. George Bielsa was amazing and gave me great service. 10 out of 10 satisfaction!

Likely to Recommend

Repair Quality

I’m so happy the work Caliber Collision did on my car! George Bielsa and Axel took great care of me provided excellent service! 10 out of 10 service!

Customer Service

Excellent service! George Bielsa and Axel took great care of me!

My Experience

Thank you to George and his team you guys were absolutely amazing with my car. Thank you so much.

My Experience

Likely to Recommend

Repair Quality

Customer Service