Caliber - Utica
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kept me up to date through the entire process and worked swiftly to complete. Best car repair shop around.
My Experience - 5.0/5.0 -
Both Sam and Scott were a big help at every step. My repair was paid for by a third party and they were patient with all the attending complications that can come with that. The car is beautiful and my experience at Caliber was 10/10.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service, the job was done in a timely manner, and it looked great afterward.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0 -
The actual repair was fine, however, it was very annoying to have what was said to be a 10 day repair at $3k end up being 4 weeks at $6k.
Customer Service - 2.5/5.0 -
Same answer. Parts presumably were ordered then they apparently didn’t fit….then reordered and the part came in damaged.
My Experience - 5.0/5.0 -
Completely satisfied with the excellent service. Amazed with the frequent updates i received and was treated with the utmost courtesy. Will refer any and all friends if needed!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was great. They kept in contact with me every step of the way and notified me of any updates, couldn’t have asked for anything more.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
El trabajo fue excelente.!
Customer Service - 5.0/5.0 -
Fue muy amable.
My Experience - 5.0/5.0 -
Staff have always been very pleasant and help make the repair process seamless. They have done a great job at taking care of my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0
Likely to Recommend - 2.5/5.0 -
I asked to have other fog light replaced while they had the front end off the Jeep. I was going to pay for this out of my own pocket. Associate " forgot" and this was never taken care of.
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I know there is 2 Nice ladies who worked with me maybe Sue and its another young lady very nice well knowledge of the work that was needed her begins with a S as well
My Experience - 5.0/5.0 -
Great experience start to finish
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did great job on my vehicle. You are the best.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service was very good Scott and Nicki were very informative the whole time my car was being serviced. They had also to take more time as the person who damaged my vehicle wanted to self pay. So that was more work they had to wade through as this so very rare. We only had one really issue with them but final cost of the repair didn’t cost as much as they thought. Again they were very supportive the whole way. Nancy