Caliber - Vincennes

4.8 (663reviews)

95%

(812) 882-7496

2710 N 2nd St, Vincennes, IN 47591

95%

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2710 N 2nd St
Vincennes, IN 47591

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About Caliber - Vincennes

See Photos

2710 N 2nd St
Vincennes, IN 47591

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (663)

Sort By:
Newest
Rating

574 Customers Rated

5 Stars

72.5% Complete

(481)
4 Stars

7.8% Complete

(52)
3 Stars

2.1% Complete

(14)
2 Stars

2% Complete

(13)
1 Star

0.8% Complete

(5)
< 1 Star

1.4% Complete

(9)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or even better than before the accident. The team is widely recognized for exceptional customer service, with staff described as friendly, professional, and accommodating. Regular text and phone updates throughout the repair process were a standout highlight, keeping customers well-informed at every stage. Many appreciated repairs being completed ahead of schedule, along with thoughtful extras like interior cleaning, vacuuming, and window washing. A few customers noted areas for improvement, including occasional communication gaps, minor unfinished details, and delays - though most acknowledged these were often due to parts availability rather than shop performance. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"Above & beyond my expectations! They also washed all the windows & vacuum the floor boards! Very satisfied ..." Read more

"Absolutely fantastic service from start to finish. They were quick and efficient. Had my car done in ..." Read more

"10 they are always friendly very professional do an excellent job. Get my truck done in minimal time. Double check everthing ..." Read more

"Outstanding job. Truck looks great!"

"Very satisfied with the repairs on my car. The technicians did a superior job."

"Work was excellent and completed ahead of schedule"

"... from start to finish. They were quick and efficient. Had my car done in just over a week which was amazing for a brand new car needing new factory parts. They ..." Read more

"2 12 weeks turned into 5 weeks"

"Ready 1 12 weeks early. Great job."

"... they even cleaned the inside. I really appreciate how quickly they were able to get me my car back." Read more

"Updates everyday. Loved it"

"I was constantly getting text messages notifying me about the progression of my truck."

"Did not return calls."

"Zero communication after we got our items out of the vehicle so they could start repairs. No email updates ..." Read more

"I really appreciated the way you kept me updated on the repairs and the estimated time it would be done. ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Above & beyond my expectations! They also washed all the windows & vacuum the floor boards! Very satisfied ..." Read more

"Absolutely fantastic service from start to finish. They were quick and efficient. Had my car done in ..." Read more

"10 they are always friendly very professional do an excellent job. Get my truck done in minimal time. Double check everthing ..." Read more

"Outstanding job. Truck looks great!"

"Very satisfied with the repairs on my car. The technicians did a superior job."

"Work was excellent and completed ahead of schedule"

"... from start to finish. They were quick and efficient. Had my car done in just over a week which was amazing for a brand new car needing new factory parts. They ..." Read more

"2 12 weeks turned into 5 weeks"

"Ready 1 12 weeks early. Great job."

"... they even cleaned the inside. I really appreciate how quickly they were able to get me my car back." Read more

"Updates everyday. Loved it"

"I was constantly getting text messages notifying me about the progression of my truck."

"Did not return calls."

"Zero communication after we got our items out of the vehicle so they could start repairs. No email updates ..." Read more

"I really appreciated the way you kept me updated on the repairs and the estimated time it would be done. ..." Read more

Airiona (GMC owner) reviewed 8/5/26

The repairs to my car are amazing.

Michael (Cadillac owner) reviewed 8/5/26

Very personable and professional experience. Never good to need car repairs you made it comfortable and easy. Kept us informed daily. Thanks

Benjamin (Toyota owner) reviewed 8/4/26

Very good service team! Helped me with every concern I had!

Jerri (Nissan owner) reviewed 8/3/26

Barbara (GMC owner) reviewed 8/3/26

Great

Everything looks great and well sat

Kept me informed as to time etc,

Beth (GMC owner) reviewed 8/3/26

The staff was very friendly, helpful and they did a great job. I highly recommend

Highly recommend

The staff was friendly, helpful and they did a great job on my truck. Highly recommend

The staff was very helpful and friendly

Crystal (Jeep owner) reviewed 7/30/26

Great customer service. They had my vehicle done in 3 days and it looks and works great!

Jan (Nissan owner) reviewed 7/30/26

Wasn’t work with. Good communication. Did a fantastic job.

The company kept in contact with me and provided updates throughout my experience with them. They were concerned about issues other businesses did not want to address. I felt very comfortable choosing them to repair my car.

Howard (Ford owner) reviewed 7/29/26

Joan (Nissan owner) reviewed 7/29/26

Very satisfied with the work done on my car! Looks perfect again. Your team does excellent work and I will recommend them to anyone needing car repairs. Everyone was extremely nice and I enjoyed working with them! Thanks everyone for doing a great job!

Barbara (Lincoln owner) reviewed 7/29/26

Raymond (Honda owner) reviewed 7/27/26

Shauna (Jeep owner) reviewed 7/27/26

I appreciated them going over our jeep when we dropped it off and asking about our concerns. Also liked the updates on the progress and going over what was done to repair our vehicle. Top notch service!!Thank you very much!

They explained everything very well and listened to our concerns.

John (Ford owner) reviewed 7/27/26

Excellent service from beginning to end. They found the best parts for my pickup at the best prices. The work was done ahead of schedule and I was keep informed through the whole process.

Stephanie (Chevrolet owner) reviewed 7/26/26

Thomas (Acura owner) reviewed 7/25/26

Jamie (Lexus owner) reviewed 7/25/26

Everyone was very professional!!!

Cristine (Ford owner) reviewed 7/23/26

Michael (Honda owner) reviewed 7/23/26

Kelli (Dodge owner) reviewed 7/23/26

Feel you should have caught transmission issues

Great people

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Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

Caliber - Vincennes

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Vincennes

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (663)

574 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0