Caliber - Vincennes

4.8 (681reviews)
95%
2710 N 2nd St,  Vincennes,  IN  47591

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (681)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or even better than before the accident. The team is widely recognized for exceptional customer service, with staff described as friendly, professional, and accommodating. Regular text and phone updates throughout the repair process were a standout highlight, keeping customers well-informed at every stage. Many appreciated repairs being completed ahead of schedule, along with thoughtful extras like interior cleaning, vacuuming, and window washing. A few customers noted areas for improvement, including occasional communication gaps, minor unfinished details, and delays - though most acknowledged these were often due to parts availability rather than shop performance. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"Above & beyond my expectations! They also washed all the windows & vacuum the floor boards! Very satisfied ..." Read more
"Absolutely fantastic service from start to finish. They were quick and efficient. Had my car done in ..." Read more
"10 they are always friendly very professional do an excellent job. Get my truck done in minimal time. Double check everthing ..." Read more
"Outstanding job. Truck looks great!"
"Very satisfied with the repairs on my car. The technicians did a superior job."
"Work was excellent and completed ahead of schedule"
"... from start to finish. They were quick and efficient. Had my car done in just over a week which was amazing for a brand new car needing new factory parts. They ..." Read more
"2 12 weeks turned into 5 weeks"
"Ready 1 12 weeks early. Great job."
"... they even cleaned the inside. I really appreciate how quickly they were able to get me my car back." Read more
"Updates everyday. Loved it"
"I was constantly getting text messages notifying me about the progression of my truck."
"Did not return calls."
"Zero communication after we got our items out of the vehicle so they could start repairs. No email updates ..." Read more
"I really appreciated the way you kept me updated on the repairs and the estimated time it would be done. ..." Read more

My Experience

My Experience

Caleb made the process of getting my truck fixed super easy and smooth. The repair looks amazing and I’m very pleased! I will definitely recommend Caliber Collision’s and if needed will use again.

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Due to the quality of the repair of my vehicle I would recommend others to this facility

Repair Quality

The repair quality was amazing! Couldn't tell anything had ever happened!

Customer Service

The Customer service was absolutely wonderful, they always answered my questions the best they could and kept apologizing for the delay due to the vendors not sending parts fast enough

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My car looks better than before!! 😍😍

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Some plastic pieces were loose but was clipped back on

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Great to work with

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A fine repair job, and a better car wash !

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I would recommend them to everyone

Repair Quality

The team at caliber collision are very friendly and they all are very thorough

Customer Service

The staff are all friendly and very through with the start to finish of their work they took their time to make sure my bronco was fixed and looked just like it as supposed to I would highly recommend them to everyone

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My Experience

Team was very professional and thorough. My vehicle was completed ahead of schedule and the repairs look terrific.

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Repair Quality

Excellent work and very professional interactions with the staff.

Customer Service

Excellent communication and conduct from the employees there.

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My Experience

Very personable and professional experience. Never good to need car repairs you made it comfortable and easy. Kept us informed daily. Thanks

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Highly recommend

Repair Quality

Excellent counter services. Cordial took the worry out the needed repairs. Quality of work outstanding. Highly recommend to everyone.

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As stated previously

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Everyone was very friendly and accomadating to all our needs.

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The repairs to my car are amazing.

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