Caliber - Vincennes

4.8 (693reviews)
95%
2710 N 2nd St,  Vincennes,  IN  47591

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (693)

Likely to Recommend

Joe stands by his word! Have used him for 20 yrs and trust his work.

Repair Quality

Joe is the best!!

Customer Service

Lady at the desk to the right is awesome

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The repair was good but the wait time was terrible. It shouldn’t take three weeks to get your vehicle back! Two weeks should be the most you have to wait!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thanks for even cleaning the inside of my truck. And done excellent job fixing what was wrong

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone was extremely friendly and they did a great job on my truck.

Customer Service

The lady at the front desk went above and beyond. Very friendly and extremely helpful.

Likely to Recommend

Repair Quality

Joe Memering and his wife are very helpful

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Already have.

Repair Quality

They have done a good job.

Customer Service

Front office personnel are friendly and professional.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

Very helpful and timely repair

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Would have liked my vehicle to be finished in the time frame I was told

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Car looked fantastic. Would highly recommend to family and friends. Very pleased with the work.

Customer Service

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

Very fast service, highly recommended!

Customer Service

Returned Clean

Likely to Recommend

If they take it to the shop, they better do their own inspection on the vehicle before driving it off the lot, just to make sure they fixed all the areas of the vehicle.

Repair Quality

My car came back in good condition, however, when they first called me to pick it up, I drove 45 minutes just to see that I still had a big gash on the bottom side panel of my car. They said they didn’t see it, however, I don’t know how they couldn’t have seen it if they were working on the tire right next to the gash. Because they delayed ordering the part, I had to keep my rental longer and ended up having to pay $304 out of pocket that my insurance didn’t cover for having an extended length of time in my rental. I was very disappointed that I had to pay out of pocket that extra cost for something that wasn’t even my fault.

Customer Service

The people who work there are kind. I was just disappointed that they didn’t order the part originally, which caused me to pay out of pocket expenses for my rental.

Returned Clean

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Repair Quality

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Returned Clean

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I would recommend them to my family and friends

Repair Quality

They did a great job repairing my car

Customer Service

Everyone I talked to was very friendly and helpful

Returned Clean

Likely to Recommend

Repair Quality

I had my car estimated a couple of times. They seen the damage and took note of it all. My car was in the shop for 3 weeks. Went to pick it up, there was still visible damage and paint chippings. I was upset. Asked to speak to someone. Asked them why the damage was left. They apologized and said they weren’t the ones who wrote the estimate down. I told them I wanted it fixed. They agreed to keep it. They took it back for a couple more days. I got the call the car was done. I went to pick it up for the second time. Was more satisfied that time. But still noticed visible chipping where they told me they would touch it up. I didn’t even mind saying anything this time because I was almost at my 30 day mark for the rental. I wanted my car back, and the chipping isn’t in a visible area. Not satisfied with their control inspections as the damage was left visible and shouldn’t have passed inspection the first time.

Customer Service

Likely to Recommend

They did great work but took a long time

Repair Quality

Customer Service