Caliber - Vincennes
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
They need to have the parts before getting the car to work on as long as it is still drive able
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Office staff was very efficient and pleasant helpful ect. Thank you! I will return if necessary?
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0 -
I wouldn’t for the reasons I had mentioned before the they don’t have good communication in house with the shop manager and scheduling and that they didnt communicate with me other than me going and and asking what is going on.
Repair Quality - 5.0/5.0 -
The repair looks good
Customer Service - 0.5/5.0 -
It was scheduled 2 weeks out before they could get it in so we dropped it off on Monday for Tuesday scheduled day and the car sat there in the lot and on Thursday afternoon I went in and asked what was going on and was told they were way behind because of employees being sick and was told they couldn’t guarantee to get it in. We were going out of town that Friday for the weekend so I told them I would drop it back off on Sunday so it is there for Monday and the guy agreed. Well the car sat in the the lot all week and sometime Friday and after 11am they finally pulled it in to get repaired. I stopped in to see why it took until Friday before they got it in and was told they had 54 cars ahead of me so I asked why would you schedule me in if you were that far be hind? I was told don’t know I don’t do the scheduling. Don’t know why there isn’t any communication between the shop manager and the person doing the scheduling to be on the same page so customers wouldn’t have to pay for a rental or find other means to get around while their car just sits because they cant schedule their work better. They did a good job on the repair but I will probably look at other shops next time.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was extremely satisfied with the prompt handling and repair of my vehicle.
Customer Service - 5.0/5.0 -
The staff was very friendly and helpful.