Caliber - Vincennes
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on my car. No complaints at all.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Took for ever getting parts in, which is not your guys fault. The back bumper and finder aren’t perfectly aligned but i appreciate the upgraded rear bumper.
Customer Service - 4.5/5.0 -
Could have used more updates on the car / car parts vs having to call to figure out where it’s at in the process
My Experience - 5.0/5.0 -
The employees there were courteous , professional , knowledgeable. and very easy to deal with. It was a very good experience. They constantly kept me updated on how the repair was going . They are definitely a car repair business that I would highly recommend to anyone needing a car repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I liked the constant updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The car looks great BUT the customer service was horrible. My car was in the shop for a month and a half and no one contacted the insurance company when the check never showed. Instead of calling me or my insurance company they did nothing. I was the one that had to contact my insurance company and attempt to figure out why the check wasn't received. They also failed to inform me that they needed that money before my car could be released. With this being my first time having to do an insurance claim i was unaware.
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
When the first check never arrived no one called the insurance company or informed me, until the vechile was ready for pick up.I was the one that had to reach out to the insurance company to see about the check, that was sent in February. They also didn't inform me that they had to have all of the insurance money before they could give me my vehicle. Leaving me to pay $1600 up, instead of the $500 I was supposed to pay.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great service
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job with my collision repair. Doesn't even look like anything ever happened. A+
Customer Service - 5.0/5.0 -
They were awesome. Very welcoming and informative.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
People were very nice!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
Overall but paint a 10
Repair Quality - 3.0/5.0 -
I was told I had to find my own rental car then two days later rental car place called me and said they work with you. Plus sign on wall said you also work with rental. Car was finished and before I got home my sensors stopped working. I took it back then two days later they said must have been loose connection. Shouldn’t have taken two days to figure it out. The paint was awesome! My experience could have went smoother. I have a sqeak now that is driving me nuts but not feeling taking it back will be beneficial.