Caliber - Virginia Beach - Oceana South

4.9 (5,985reviews)
97%
3249 Dam Neck Rd,  Virginia Beach,  VA  23453

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (5,985)

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Returned Clean

My Experience

Slight delay in getting vehicle back. Was originally promised October 4 or 5, then October 8. Work was completed on October 9. Still about a week to complete and was done quickly compared to computer generated estimated time. Each delay was thoroughly explained and did not negatively impact me other than a minor inconvenience. Overall great job and unexpected delays due to parts are completely understandable. Thanks for keeping me updated and for the quality work

My Experience

Everyone was very friendly, helpful & professional from beginning to end! I appreciated the text messages which kept me updated throughout the entire process. I will definitely recommend you to others.

Likely to Recommend

I've already told people about you!

Repair Quality

We were very pleased with the service we received. Everyone was friendly, helpful and professional. I really appreciated the text messages which kept me in the loop throughout the entire process. Thank you!

Customer Service

OUTSTANDING customer service!!!

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Great work, solid updates throughout

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Already have!

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The receptionist was not too friendly. She was very dry. She gave a a look when I asked I wanted to see my vehicle before making my final payment. She could work some on her people skills. Other than that I had no issues with customer serivce.

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Customer service was very professional.

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Returned Clean

My Experience

I like the daily text updates.

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My Experience

Great facility, great service, great people. Thank you so much. My truck looks great.

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Grrreat

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Fantastic

My Experience

I had a wonderful experience with Caliber. Taylor was so pleasant and her customer service is impeccable. Glenn was very approachable with a willingness to provide an excellent customer experience. He wasthorough and explained the process and time frame to the tee. Thank you for providing top notch service with a smile and can do attitude! Sincerely, Phil Torrente

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Mark and everyone else there provided an excellent experience as well as quality work on my vehicle. I couldn’t be happier with it.

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