Caliber - Warsaw

4.9 (866reviews)
97%
3300 N Detroit St,  Warsaw,  IN  46582
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In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (866)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs receives high marks, with numerous customers noting their vehicles looked brand new or better than before their accidents. Timeliness is also well-regarded, with most repairs completed on or ahead of schedule, and any delays proactively communicated. The staff is widely described as professional, friendly, and caring, making stressful situations much easier to navigate. A few customers noted isolated concerns such as paint matching issues, post-repair mechanical problems, and occasional delays in communication, reflecting areas customers feel could be refined. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"... quality of work and how my car looked when done. Looked like it was brand new!!!" Read more
"... and positive. The team is very knowledgeable, the quality of work is consistently excellent, and they always go the extra step to make sure everything ..." Read more
"The best body shop Ive been to."
"... pick up truck after all repairs were made . Again the work is incredible the detail and the patience to get every little bit of damage and fixe it to ..." Read more
"... professional, friendly, and thorough. Most importantly, they just did a great job fixing my car. I am extremely satisfied. I wouldnt hesitate to ..." Read more
"... received when fixing my car! I received updates by text, my car was fixed faster than promised and she looks beautiful! Thank you!" Read more
"I appreciate that you got it done in a very timely manner, and I was surprised by the inside cleaning, nice ..." Read more
"... will hands down, ALWAYS recommend Caliber Collision. Very timely updates and honesty all around. Love this place!" Read more
"Even though parts got delayed they put in the time to get it to me ASAP and they kept me informed on anything that came up"
"Well done, completed a day earlier than originally guesstimated"
"I appreciated the communication about my car, I never had to call for an update because you guys were on it. I appreciate the hard work you guys did on my car, ..." Read more
"... today everything looks good! Also, please note your communication and customer service is unmatched in the industry. Im very very pleased with everyone in your Warsaw, ..." Read more
"... were very open and honest with me the entire time. I got daily updates via text from them, and my calls were always answered. Not only that, ..." Read more
"... with repairs. They took great care of me and were great about communicating about the repairs and how long things were gonna take and it was super appreciated and I cant thank you ..." Read more
"Step by step I knew what was going on with my vehicle and that was amazing"

My Experience

The we’re very professional and my truck looks like new.

My Experience

At the very least you could say a job well done . The team knocked it out of the park. Great service from start to finish and keeping me updated. I know if something happens again you all will be my first choice.

My Experience

Excellent communication. Car was repaired beautifully. Even cleaner than I left it!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you!! The car looks great and I will be telling everyone to come to you when work needs done.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Good communication and pleasant people. The repair looks good too!

My Experience

I appreciate all the help that was given me and the great customer service.

Likely to Recommend

Repair Quality

Customer Service

Customer Service was excellent.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

They took over a week longer than what they told me my vehicle was supposed be done and I had to pay extra at the car rental

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Caliber Collision was great! They were very friendly and kept me up to date on the progress of my car along the way. It looks as good as new! I was also pleased with the time frame because it was very quick for the amount of work they had to do. Happy customer here!

My Experience

Amazing customer service, they let me know step by step. I will spread the word of what a great job you guys have done. 100 stars

Likely to Recommend

Definitely recommend

Repair Quality

Great place, great people. Loved the service Well spread the word

Customer Service

Love the customer service kept me informed 100%

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Christiana was so pleasant to work with and did a great job taking care of everything!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Excellent service...... everyone was nice and very helpful and my Toyota looks great.

Likely to Recommend

Repair Quality

Excellent service I highly recommend

Customer Service

Excellent service I highly recommend

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This was our 2nd time with having Caliber Collision repair a vehicle for us. We were treated with respect and they kept us informed about the status of my car during the complete process. They were professional at all times. Christiana service advisor and general manager Nick went above and beyond to make sure we were satisfied with the job. I would highly recommend Caliber Collision repair to anyone who needs body work done. The repair work was great.

My Experience

Great communication the whole time, and they did a great job fixing the issues.

Likely to Recommend

Repair Quality

Great job

Customer Service

They keep you well informed

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very efficient and let me know how things were going. Great job. Will recommend!!

Likely to Recommend

Repair Quality

Great work and easy to work with.

Customer Service

Great people

Kept me Informed?

Yes

Ready on Time?

Yes

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