Caliber - Warsaw

4.8 (839reviews)
96%
3300 N Detroit St,  Warsaw,  IN  46582

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (839)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new after service. Communication was a standout strength, with frequent text and phone updates keeping customers informed at every stage. Timeliness was well-received, with several customers noting early or on-time completions. The friendly, professional, and caring staff were repeatedly highlighted. A few customers noted areas for improvement directly from their comments, including occasional delays in communication, paint matching concerns, and instances where completed work required a return visit.
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"... and positive. The team is very knowledgeable, the quality of work is consistently excellent, and they always go the extra step to make sure everything ..." Read more
"... and they kept me updated every step of the process. Totally satisfied with quality of work and how my car looked when done. Looked like it was brand new!!!" Read more
"The best body shop Ive been to."
"... fix the subpar work that was done to my vehicle. Very kind and responsive workers but work to vehicle was not satisfactory." Read more
"Ready when promised"
"I appreciate that you got it done in a very timely manner, and I was surprised by the inside cleaning, nice ..." Read more
"... when I could expect my vehicle to be returned and they met that deadline." Read more
"Even though parts got delayed they put in the time to get it to me ASAP and they kept me informed on anything that came up"
"Given 3 different completion dates, took over 3 weeks to complete the job, miss poor communication. Failure to return calls, ..." Read more
"... today everything looks good! Also, please note your communication and customer service is unmatched in the industry. Im very very pleased with everyone in your Warsaw, ..." Read more
"I appreciated the communication about my car, I never had to call for an update because you guys were on it. I appreciate the hard work you guys did on my car, ..." Read more
"... with repairs. They took great care of me and were great about communicating about the repairs and how long things were gonna take and it was super appreciated and ..." Read more
"... were very open and honest with me the entire time. I got daily updates via text from them, and my calls were always answered. Not only that, but they even alerted ..." Read more
"Caliber Collision was great! I received text message updates frequently about my vehicles progress. Employees were nice and very helpful. I would recommend ..." Read more

Likely to Recommend

Repair Quality

Time was short from start to finish. Great with updates daily

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The team was nice and communicated well

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Our experience with caliber collision was very good from beginning to the end the person that did the estimate was very professional and friendly. She understood that it was a self-pay job. The person at the front desk was equally as professional and the Repair was done in a very reasonable amount of time. We are grateful for the Discount we received.

Likely to Recommend

Repair Quality

Repairs look great.

Customer Service

Always in contact.

My Experience

Your policy of no cash payments is are immoral and uncivilized But the bodywork on my pick up was great

My Experience

Your team done an AMAZING job ❤️ Teo thumbs up on service and communication my daughter took her vehicle there and recommended you for my car extremyeased it’s beautiful!! Thank You so much💕

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caliber had always went above and beyond repairing my truck. They made it look as if nothing happened. Will continue to do buisiness with them.

My Experience

The service and repairs at Caliber Collision went beyond my expectations. I was very pleased with the staff and service.

My Experience

Caliber Collision was great about keeping me informed as the repairs progressed. They gave me a date when I could expect my vehicle to be returned and they met that deadline.

Likely to Recommend

Coordinated well with insurance and rental car company

Repair Quality

My vehicle was returned to me with no windshield washer fluid.

Customer Service

Everything was explained to me and I received regular status updates

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The painter did an amazing job matching the new bumber with the previous color and Christina is super friendly helpful and stays on top of communication its a solid group who cares for there customers and takes pride in the work they do

Likely to Recommend

Repair Quality

very thorough and good communication and customer service.

Customer Service

My Experience

Excellent job. Thank you caliber of warsaw

My Experience

Caliber Collision was great! I received text message updates frequently about my vehicles progress. Employees were nice and very helpful. I would recommend to anyone needing repairs.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I had the best experience with Caliber Collision. They took care of everything with a positive attitude and walked me through every step of the process.