Caliber - Waukesha
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Fast friendly service and beautiful repair. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
After receiving the estimate we scheduled the repair and when we returned a few weeks later for the repair we had to have another estimate completed supposedly because the employee that did the estimate went to another location. Seems very disingenuous that the pricing could change and Caliber would not hold to their pricing
Repair Quality - 4.0/5.0 -
The work on the outside was done well but there was a piece of the interior trim that was not replaced
Customer Service - 2.5/5.0 -
When we brought notice that something was not right after the repair we were told that must have been how it was when we brought it in.
My Experience - 5.0/5.0 -
Good communication when job was completed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
the finish is very good
Customer Service - 5.0/5.0 -
they let me know when my car was ready
My Experience - 5.0/5.0 -
Chaya was exceptional. She was communicative throughout the process and got the car done a day early! So far I’m very satisfied.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Chaya was very helpful and kept me up to date on the progress of the repair. All of the staff at the location were friendly and helpful and
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate that I was kept up to date throughout the entire repair. The staff is very friendly and efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Olivia was the representative that worked closely with us during the time our vehicle was being repaired.She was amazing and kept in constant contact with us. I really appreciated her assistance. I would recommend anyone to receive services at your collision center.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Olivia was incredible to work with!!!
Customer Service - 5.0/5.0 -
Olivia was AMAZING!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
There is no where to put in comments at the end of the survey. But I would like to express my gratitude for the great experience we had at ur shop. it was Mon morning and no one knew about r car yet and still everyone was so friendly and happy to help. You have great customer service people. Overall we had a great experience at ur shop
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff were great on keeping updated on the progress of my repairs. Pointed out another issue and I authorized the repair. Wonderful staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
If they treat everyone like they treated me I will definitely recommend Caliber
Repair Quality - 5.0/5.0 -
Looking at the quality of the repair it was like the car never was in an accident
Customer Service - 5.0/5.0 -
Very professional and courteous