Caliber - Waukesha

4.7 (2,449reviews)
94%
S31w24601 Sunset Drive,  Waukesha,  WI  53189

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (2,449)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The work was good I didn’t like the stories I was getting. They sent wrong part geico wants us to use this place for part and when I picked it up it was we had to get part from dealer the other place doesn’t carry mirror with camera

Repair Quality

Customer Service

Someone needs to teach Olivia how to use a phone I had an appointment Thursday 1/2/20 @ 11am takes 45 minutes for me to get there and when I walk in she said sorry he’s not going to make it come back on Monday 1/6/20 I called to make sure he was going to be there she said I was just going to call him so I’ll call and call you back 20 minutes later I had to call back.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was very pleased with the outcome of my car and the fact that is was done early. Thank you for taking care of my car!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Exceptional - Above and beyond!

Customer Service

Exceptional - Above and beyond!

Returned Clean

My Experience

Thank you for fixing my car!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Nice company. Nice people

Repair Quality

Only didn’t rate it 10 because it took 3.5 weeks to finish my car

Customer Service

Returned Clean

My Experience

Brian was great to work with. Had some confusion on my end with insurance and he was very patient with me during the whole process. Was happy with frequent updates as well with the speedy repair on my car (especially with the repairs being done during the busy Christmas holiday)Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

See other comments.

Repair Quality

Lied to about parts being ordered ahead of time, vehicle sat for 2 days without even being worked on, windshield had 4 divots in it etc.

Customer Service

Lied to about parts being ordered ahead of time, vehicle sat for 2 days without even being worked on, windshield had 4 divots in it etc.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean