Caliber - Waynesville

4.7 (653reviews)

94%

(573) 774-9999

25515 Hwy 17, Waynesville, MO 65583

94%

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25515 Hwy 17
Waynesville, MO 65583

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About Caliber - Waynesville

See Photos

25515 Hwy 17
Waynesville, MO 65583

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (653)

Sort By:
Newest
Rating

528 Customers Rated

5 Stars

70.6% Complete

(461)
4 Stars

5.5% Complete

(36)
3 Stars

0.8% Complete

(5)
2 Stars

0.5% Complete

(3)
1 Star

0.8% Complete

(5)
< 1 Star

2.8% Complete

(18)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, clear communication, and timely repairs. Many highlighted the team's professionalism, friendliness, and willingness to go above and beyond - including offering rides, detailing vehicles inside and out, and handling insurance coordination seamlessly. Regular text and phone updates were frequently commended for keeping customers informed and reducing stress. Repairs were often completed ahead of schedule, and the quality of workmanship was described as making vehicles look brand new. A few customers noted areas for improvement, including occasional delays due to parts, inconsistent follow-through on promised callbacks, and rare quality concerns such as misaligned panels or paint issues - all of which were flagged directly by customers. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to friends and family.

Select to learn more

Service Quality
Communication

"Excellent team at caliber collision. The communication, service and quality are the best."

"The team was great and the repairs were flawless. Will be recommending to friends and family in the area."

"Repairs were quick and great. Car looks like new."

"Caliber Collision is a great company, the repairs on my car was awesome, they completed the repairs in a short period of time and also buffed some scratches ..." Read more

"These people are awesome, went above and beyond for me"

"... the process they maintain communication with me. They contacted me at least twice a week letting me know where they were at in the process of repairing my ..." Read more

"... clear and straightforward, and I appreciated the regular text updates that kept me in the loop without needing to follow up. To my surprise, the repair was completed ..." Read more

"they would say they were going to give me a call back and they never did. I always had to call first."

"... the quick service especially during the holidays. The communication thru text was awesome. You guys kept me in formed of every step. I appreciate the clean car ..." Read more

"... They kept saying theyd call when it was ready and I never received a call, instead I checked online and found a new estimated pick up date" Read more

Service Quality
Communication

Service Quality
Communication

"Excellent team at caliber collision. The communication, service and quality are the best."

"The team was great and the repairs were flawless. Will be recommending to friends and family in the area."

"Repairs were quick and great. Car looks like new."

"Caliber Collision is a great company, the repairs on my car was awesome, they completed the repairs in a short period of time and also buffed some scratches ..." Read more

"These people are awesome, went above and beyond for me"

"... the process they maintain communication with me. They contacted me at least twice a week letting me know where they were at in the process of repairing my ..." Read more

"... clear and straightforward, and I appreciated the regular text updates that kept me in the loop without needing to follow up. To my surprise, the repair was completed ..." Read more

"they would say they were going to give me a call back and they never did. I always had to call first."

"... the quick service especially during the holidays. The communication thru text was awesome. You guys kept me in formed of every step. I appreciate the clean car ..." Read more

"... They kept saying theyd call when it was ready and I never received a call, instead I checked online and found a new estimated pick up date" Read more

William (Honda owner) reviewed 9/7/26

Ltcol Bobby (Nissan owner) reviewed 9/7/26

Christian (Toyota owner) reviewed 9/7/26

Easy to work with, daily updates help track the progress.

Joseph (Jeep owner) reviewed 9/3/26

Gage (Kia owner) reviewed 9/3/26

Windshield had paint spray over particles over it, bumper not aligned or connected properly, and over 30 days to fix minimal damage to hood, bumper, light.

Kyla (Ford owner) reviewed 9/2/26

Autum (Toyota owner) reviewed 9/2/26

Rude people bad service

No not at all you totaled my car and it wasn’t totaled thanks a lot

0/10

Annie (Ford owner) reviewed 9/2/26

Caliber Collision is a great company, the repairs on my car was awesome, they completed the repairs in a short period of time and also buffed some scratches that I had on my car for free. Best in Missouri.

I was told that they were the best, so I will be spreading it to others.

Awesome repair on my vehicle and completed before the expected date, great people and they buffed out scratches, looks new. Than you and you are the best in the area.

Karin (Ford owner) reviewed 8/31/26

Great customer service! Everyone at the shop is wonderful. I appreciate the work that was done to my car and the care that was put into it. They even cleaned the car outside and inside. Thank you so much! ❤️

Roy (Kia owner) reviewed 8/31/26

Louis (Kia owner) reviewed 8/28/26

They crack my back tail light but did not fix the back up light correctly. I am unsatisfie with repair but not good work at all

Christie (Honda owner) reviewed 8/28/26

Sigrid (Dodge owner) reviewed 8/27/26

I have already told everyone I know you guys are the place

You guys are just velvet awesomeness!

Lance (Kia owner) reviewed 8/26/26

Brian (Chevrolet owner) reviewed 8/25/26

The girl you have working the front desk is priceless!! She’s absolutely the best!

Shelia (Nissan owner) reviewed 8/25/26

Terence (Chevrolet owner) reviewed 8/24/26

Nicholas (Ford owner) reviewed 8/24/26

Steven (Toyota owner) reviewed 8/24/26

Teddie (Chevrolet owner) reviewed 8/24/26

Thank you Great Job

Good job

Great service

Top of reviews

Caliber - Waynesville

Get an AI powered repair cost prediction

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About Caliber - Waynesville

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Reviews (653)

528 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 1.0/5.0 -

Customer Service - 2.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0 -

Repair Quality - 0.5/5.0 -

Customer Service - 0.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 1.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 2.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0