Caliber - West Frisco - Fm 423
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
Communication needs attention. Additionally, my truck wasn’t washed after the work was completed. Because, “it was just a side mirror that was replaced.” I still spent almost $2000.00, so I guess I didn’t spend enough money?
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Raymond went above and beyond in getting our vehicle repaired and back to us in a timely manner!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast service & quality work, and excellent customer service through Ray & the team
Customer Service - 5.0/5.0 -
Ray was very good at keeping us up to date on the repairs & went above and beyond on pick up
Returned Clean
My Experience - 5.0/5.0 -
I am impressed by the commitment and the quality of work. Also, the warranty.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The repair took too long, dates kept moving further and further out. I felt mislead in the amount of time it would take.
Likely to Recommend - 0.5/5.0 -
Worst experience. Would not return. Would try elsewhere.
Repair Quality - 0.5/5.0 -
Took almost 8 weeks to replace my number and quarter panel. Dates kept delaying. Something’s gotta change.
Customer Service - 3.5/5.0 -
Customer service was okay.
My Experience - 5.0/5.0 -
John was wonderful to work with. He diligently kept me updated and was genuinely so happy and kind during every interaction. Made the experience so much easier
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
John was the best!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
John was completely a professional, had daily updates and next steps. 100% satisfied. Nice job Caliber team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect
Customer Service - 5.0/5.0 -
John was the ultimate professional and his daily updates were very helpful.
Likely to Recommend - 5.0/5.0 -
I will definitely recommend to family and friends
Repair Quality - 5.0/5.0 -
John was an absolute pleasure to work with. His commitment to customer satisfaction was superb. His communication and flexibility were phenomenal. I will 1000% recommend Caliber to everyone that I know. Caliber made an excellent choice in hiring John. We truly appreciate his professionalism and dedication.
Customer Service - 5.0/5.0 -
John was an absolute pleasure to work with. His commitment to customer satisfaction was superb. His communication and flexibility were phenomenal. I will 1000% recommend Caliber to everyone that I know. Caliber made an excellent choice in hiring John. We truly appreciate his professionalism and dedication.
Likely to Recommend - 5.0/5.0 -
The entire experience was excellent!
Repair Quality - 5.0/5.0 -
Communication from Caliber keeping me informed of the status of repairs was excellent. Ray was outstanding working with me and my insurance company to get everything taken care of!
Customer Service - 5.0/5.0 -
Everyone there was helpful and friendly!
Returned Clean
My Experience - 5.0/5.0 -
Team was great to work with! Great communication from Ray!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Certainly would recommend.
Repair Quality - 5.0/5.0 -
Both my wife and I were pleasantly surprised by the professionalism, prompt attention and overall experience we had from John our advisor. We were kept informed without having to call one time on the progress of our vehicle. I highly recommend Caliber in Frisco.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jon and the team did an excellent job repairing the damage. There always daily progress reports and the work was finished in 5 business days. Jon and the rest of the staff were polite, friendly and helpful. Thank you Ron , customer
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I am very pleased with the body repairs made to my 2026 Buick Enclave. The work was performed in a week. John was the service advisor and was wonderful. He kept me informed daily which I much appreciated. John was polite and a pleasure to work with.
My Experience - 5.0/5.0 -
Great service