Caliber - Westlake Village - East
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Local shop was great. Corporate instructions were confusing and poorly managed having multiple locations in close proximity
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will recommend them to anyone
Repair Quality - 5.0/5.0 -
Caliber was fantastic and Omar was so wonderful in keeping me informed and up to date
Customer Service - 5.0/5.0 -
Omar was fabulous
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything went very smoothly. They quoted me on my vehicle, ordered the parts and within days I dropped my car off. The rental company picked me up so I could get my rental car and 2 days later my car was ready! Everything was handled above and beyond my expectation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This place went above and beyond with their service!! Omar handled everything and I could not have been more pleased!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The repairs are fantastic, I only wish the front license plate wasn’t added without any confirmation of me wanting it.
Customer Service - 4.5/5.0 -
The customer service was great and all members of staff were very friendly.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You were done fast and made it pretty smooth for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I liked receiving texts letting me know the progress made on the repair.
Returned Clean
My Experience - 5.0/5.0 -
Great customer service. Very happy.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team did a wonderful job! The representative was great with keeping me in the loop about my vehicle. My vehicle was ready to go when I came to pick it up with little to none wait time! I will most definitely recommend caliber in the future.
Likely to Recommend - 5.0/5.0 -
I was referred by Geico but I would would refer to friends and family
Repair Quality - 5.0/5.0 -
Great communication!