Caliber - Winston-Salem - Southwest

4.8 (3,021reviews)
96%
1501 S Stratford Rd,  Winston-Salem,  NC  27103

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,021)

My Experience

Tara and your entire staff went above and beyond my expectations. The ladies in the front office were professional and I had a wonderful experience. They made this situation that was aggravating a pleasure. I would recommend Caliber to anyone. I was treated and they made me feel like a VIP. Thank you

Likely to Recommend

Repair Quality

Tara was fantastic she made this situation pleasant and she went the extra mile. She made me feel like I was a VIP. Erica at the front office your entire staff was professional and friendly and I can not say enough good about them .

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Great experience with Caliber Collision. The repair was completed in a timely manner, and they provided regular updates throughout the process. They clearly explained each step and gave helpful guidance on what to expect. I would definitely return if I ever needed their services again.

Customer Service

Excellent service and timely update .

Returned Clean

Likely to Recommend

I would recommend anyone to come to your establishment for a professional, clean, organized

Repair Quality

Staff was very pleasant and very friendly.

Customer Service

Great staffing!

My Experience

It was a fantastic experience. I loved the communication via text and phone call. The front desk lady was very kind and the repair guy was very knowledgeable and kind. It was a seamless experience and I highly recommend. The facility was also nice inside.

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Repair Quality

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Repair Quality

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Repair Quality

Great service from the time we dropped the car off til we picked it up.

Customer Service

Returned Clean

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Repair Quality

Prompt and courteous service. Very clear on pricing. Quality of work was top notch.

Customer Service

Answered my questions accurately and promptly. Was a big help in getting a rental car.

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Repair Quality

Customer Service

Returned Clean

My Experience

Tara was awesome and the whole process was super easy with great communication. Thank you!

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My Experience

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My Experience

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Repair Quality

I cannot tell that my car was damaged. Looks good as new.

Customer Service

Customer service was very friendly throughout the process.

My Experience

Great team, fixed my car in a timely matter. Overly satisfied

Likely to Recommend

Repair Quality

Very satisfying

Customer Service

Very nice and helpful

Returned Clean

My Experience

Jaķe and all the front office personnel personnel were exemplary. They made me feel welcomed and cared for. Oh, they make a great cup of coffee too. I was updated throughout the whole experience. Thank you!! Candy and Peanut, my dog!

Likely to Recommend

Absolutely would refer them to C.C.

Repair Quality

The folks! So kind and helpful. Jake made me, a senior citizen, feel safe and protected from being taken advantage of…. And the smell of fresh popped popcorn in the morning! Front office personnel are wonderful. Feeling safe is a high priority for me! Thank you!

Customer Service

Returned Clean

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My Experience

Likely to Recommend

Repair Quality

Car looks awesome. Runs great as well and ride smoothly. I can’t say enough about it, and I’m very pleased. The entire process was just so easy, and I was kept informed the whole way through. They even finished a day early. I highly recommend

Customer Service

Excellent customer service. They keep you informed whether you like it or not. The only thing I could add is they could add photos or videos as they go along. I know that might be kind of a pain, but it would be nice to see.

Returned Clean

My Experience

Is Good thanks 🙏